Position Overview
We’re on the hunt for a talented Insurance Broking Services Manager who uses their knowledge and experience of the Insurance Industry to lead a team and build strong, trusted, and profitable client and customer relationships.
Key Responsibilities
* Day‑to‑day management of the Commercial team and support for the Team Director.
* Ensure accurate processing of renewals and adherence to company processes and procedures.
* Administrative management for Account Handlers (holidays, sickness, absence).
* Recruitment needs, interviewing, and training procedures for new starters.
* Performance management: deal with issues and conduct matters promptly and appropriately.
* Set personal training plans and carry out appraisals for direct reports.
* Provide quality service to existing clients: advise, review, arrange, and secure appropriate cover at a competitive premium.
* Handle new business, mid‑term adjustments and renewals in relevant markets according to company terms.
* Respond to telephone enquiries promptly, referring queries when outside knowledge.
Qualifications
It’s essential that you have extensive insurance broking experience, offering a complete commercial experience to existing customers. You should be able to prioritise and organise your workload to meet deadlines, possess excellent relationship skills, enthusiasm, and problem‑solving abilities.
Advantage: some team leader or people management experience.
Equal Opportunity Employer
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please.
Benefits
Click here to see our standard benefits page
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