Job Description
* Ensures the high standard of services provided for guests and the attainment of the department's qualitative and quantitative targets
* Conveys the hotel's image and atmosphere through his/her exemplary attitude
* warm and friendly welcome, availability and frequent presence in the field.
* Enhances guest satisfaction
* Develops close relationships with guests to encourage loyalty
* Ensures guests receive a warm and personalised welcome
Qualifications
* Passionate about hospitality and food and beverage with previous similar work experience
* A team player, hard worker, and detail-oriented
* Is flexible and willing to meet the demands of operation
Additional Information
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us.
In return for your commitment, we provide fantastic career and training opportunities and excellent working conditions with a supportive and fun team. In addition, we will provide you with hotel discounts and benefits worldwide.
• Creates a culture which is service focused, positive and driven to succeed, open to change and creative in approach.
• Excellent communicator with well-developed stakeholder management skills (internal and external)
• Exceptionally organised with the ability to efficiently prioritise manners.
• Ability to remain calm when under pressure.
• Ability to work a flexible roster including mornings, evenings, weekends and public holidays
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
If you feel you are the right candidate, please click ‘apply’ now! We’d love to hear from you!
One more thing…
By working at Novotel London Greenwich, you will be part of the Accor network, a worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy, and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality
* Contract Type: Part Time
* Number of hours: PT
* Start date: Now
* Location: Novotel London Greenwich