Overview
PFI Expiry Co-Ordinator – Hard FM role at Serco, working on the hand back of University Hospital Wishaw and other contracts as identified. The role supports delivery of contractual obligations, ensuring all works, documentation, and asset conditions meet the standards agreed with the SPV client and NHS customer.
Location: Wishaw, Scotland, United Kingdom. Hours: Full time – Permanent, 37.5 hours per week. Salary: £45,000 – £50,000 per annum, plus car and Serco benefits.
Main Responsibilities
* Support the planning and execution of hand back activities, ensuring compliance with PFI contractual clauses.
* Work with Serco colleagues on lifecycle and backlog works, ensuring assets are compliant, safe, and fit for continued use.
* Act as the day-to-day point of contact for all hand back matters with the Serco site team, SPV, NHS Board, and consultants.
* Support the general activity and validation of condition surveys, ensuring works are documented and align with asset performance requirements.
* Maintain the contract hand back programme and risk register, tracking progress against milestones and escalating risks as needed.
* Ensure accurate and complete submission of hand back documentation, including O&M manuals, compliance certificates, and maintenance logs.
* Support as required with negotiations and technical dispute resolution on condition, compliance, or lifecycle issues.
* Report progress regularly to internal leadership and external stakeholders.
What You Will Need For The Role
* Essential
* Degree/HND in FM, Engineering, Construction, or equivalent
* Membership of IWFM, IHEEM, or similar professional body
* Hard FM experience within a healthcare PFI project
* Experience with contract expiry/hand back phases
* Demonstrated knowledge of lifecycle, compliance, and contract management
* Working knowledge of ISO 55000 or similar asset frameworks
* Familiarity with healthcare-specific standards (HTMs/SHTMs, HBNs, SFG20, CQC)
* Ability to read and interpret technical/contractual documentation
* Familiarity with NHS Board processes or governance
* Proficient in CAFM systems, Microsoft Office, and asset databases
* Use of document control or compliance management tools
* Strong stakeholder communication and negotiation skills
* Detail-oriented, organised, and deadline-driven
* Calm under pressure; able to manage sensitive issues diplomatically
What We Offer
* Company car
* Up to 6% contributory pension
* 25 days annual leave plus bank holidays
* Annual leave purchase scheme
* Access to the Serco benefits portal offering discounts across major brands
* Health and wellbeing support, including Employee Assistance Programme, Health Cash Plans, free flu jabs, and more
* Comprehensive career development opportunities including role-specific training and leadership coaching
* A safe, inclusive culture and commitment to diversity and inclusion
About Serco
At Serco, the work we do matters and everyone has an important role to play. We are a team of 50,000 delivering essential public services worldwide across areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT+ Networks). We are committed to diversity, inclusion and belonging.
Apply
Please click on the apply button to complete your application. We sometimes adjust closing dates based on volume; please apply promptly to avoid disappointment. We support flexible working and are Disability Confident Leaders. For help with your application, contact 0345 010 4000.
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