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Contract Performance Lead
Apply locations Worthing CHATHAM posted on Posted 3 Days Ago time left to apply End Date: July 25, 2025 (18 days left to apply) job requisition id JR6180
Closing Date
2025-07-25
Job Title: Contract Performance Lead
Location: Sussex, Kent or Hampshire - hybrid working
Salary: up to £45,000 depending on experience
Job Summary
To manage the planning, scheduling, performance, and reporting of MEICA (Mechanical, Electrical, Instrumentation, Control and Automation) operational service contracts whilst ensuring the required levels of service & financial governance are met. Ensuring all planned works are being delivered in accordance to schedule whilst ensuring improvement strategies and programmes are in place to enable Southern Water to enhance performance year on year. To work collaboratively with the respective contract managers on any required changes to existing contracts and establishing of new contracts within Frameworks, as required.
* To provide a single interface between Southern Water and the operational Contractors
* To manage and be accountable for the MEICA (Mechanical, Electrical, Instrumentation, Control and Automation) operational Contractor’s service/Performance to Southern Water
* To manage effective coordination, scheduling and planning for both planned and reactive maintenance tasks, with consideration for the most efficient delivery route in terms of cost and compliance
* To work collaboratively with Operational Managers and Field Performance Managers to understand new and changing business needs, including new legislation / regulatory requirements and changes in business strategy.
* To work collaboratively with Commercial / Category Managers and external account managers to develop strategies to drive continuous improvement.
* To assist in translating new business requirements and improvement strategies into required contract changes or new contracts.
* To ensure appropriate management information/reporting is produced in respect of operational contracts.
* To ensure full H&S compliance throughout all aspects of operational Contracts.
* Manage and monitor planned contracted spend (OPEX)
* Manage workflow process with contract planner ensuring applicable governance rules are adhered to
* To ensure company systems accurately reflect/report actual planned maintenance being carried out by contractors (Maximo & MTM Maintenance Task Manual)
The post holder will be required to communicate across all areas of the Business and with external Contractors. A broad technical/operational knowledge together with contract management expertise is desirable. This experience will ensure Southern Water works effectively with its Contractors to support the business to achieve best value. Influencing, effective communication and negotiation skills are key elements of this role.
Responsible for managing the initiative stream to deliver opex and/or capex efficiencies for the business in respect of contracted services.
The post holder will be expected to understand and promote Southern Water’s values when meeting contractors, customers or other stakeholders.
Why Join Us?
At Southern Water, you will play a key role in shaping the success of our strategic programmes, helping us to deliver benefits for our customers, communities, and the environment. We offer a competitive salary, excellent benefits, and the opportunity to work in a collaborative and innovative environment.
#LI-Hybrid #LI-CH1
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Interested in the role?
We reserve the right to close this advertisement early if we receive a high volume of suitable applications so if you are interested in the position please do send your application over today to ensure consideration.
Every Body Welcome
We value diversity and are committed to providing an inclusive and accessible recruitment process. If you require any reasonable adjustments to facilitate your participation in the recruitment process, please do not hesitate to let us know. We are dedicated to ensuring that all candidates have an equal opportunity to showcase their skills and experience.
We succeed together
Our customers are at the heart of everything we do, because delivering water for life is our core purpose. To achieve this, we need 24/7 support in place to resolve incidents quickly and efficiently. All our employees understand the importance of out-of-hours incident support – because when problems appear, fixing them is our top priority. That’s why our people join together and support when and however needed to make sure our customers get the service they deserve. Joining the Southern Water family means you’ll become part of our incident support team. During your interview, your manager will speak to you about any incident support rotas that apply to your position.
* Company and performance-related bonus
* Generous pension with up to 11% company contribution
* Life assurance payment equal to four times your annual salary
* Health benefits through a Cash Plan
* Two paid community volunteering days a year
* 25 days annual holiday
* Occupational health service
* Perkbox benefits offering discounts and savings on several products and experiences
* Study support may be available for job-related qualifications
* We offer competitive maternity leave and flexible return to work options
Need flexibility in your work?
Does this opportunity excite you but you’re not 100% sure if you meet all the requirements for the role? Or are you concerned that ‘normal’ office hours aren’t possible given your personal circumstances? Whilst we can’t accommodate every flexible working request, we’ll try to find a practical solution. So why not engage with us and find out more about this role? #LI-Hybrid
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