Company: Marsh Commercial
Description:
Marsh Commercial is one of the UK’s leading commercial insurance brokers, serving a diverse community of clients with insurance, risk management, and employee health and benefits advice and solutions. As a member of the wider Marsh Group, with offices in more than 130 countries, Marsh is the world’s leading insurance broker.
This is an excellent opportunity for individuals who have completed further or higher education (e.g., A-Levels/equivalent or university degree) and are seeking a long-term, rewarding career in insurance.
Our Associate Client Advisor Program is supported by our training provider, BPP, offering expert insurance training and support alongside an apprenticeship qualification, including the Cert CII certification and a Level 3 Insurance Practitioner qualification.
The role: Associate Client Advisor / Trainee Insurance Broker
* We recruit for potential, not industry experience. We seek individuals aspiring to be key contributors who can embrace our apprenticeship training program and attain chartered insurance qualifications.
* This is a fantastic chance to start an insurance career in a dynamic and growing industry, providing a platform for long-term growth.
* As an Associate Client Advisor in our customer-focused team, after initial training, you will manage a dedicated client portfolio, handling renewals, invoicing, quotes, upselling, cross-selling, and queries.
* Our enterprise offices are modern and accessible via car or public transport.
* This is a permanent, full-time role.
* Your employment begins with an 18-month apprenticeship; upon completion, you will become a Client Advisor.
* Potential for career progression and further professional qualifications supported by the company.
* Gain an accelerated foundation for a career with a global leader in insurance broking and risk management.
Responsibilities include:
* Providing excellent client service and managing client accounts to meet service standards.
* Communicating with clients via phone and email.
* Using insurance broking systems daily.
* Managing client portfolios, understanding needs, and providing suitable solutions.
* Completing tasks timely to ensure client satisfaction.
* Supporting colleagues in critical tasks through adaptability.
* Building relationships with insurer partners.
* Gaining knowledge of major insurance classes and staying updated on industry developments.
Requirements:
* Experience in a client-facing role, from sectors like retail, hospitality, etc.
* Excellent customer service skills.
* Right to work in the UK or Ireland (no visa sponsorship).
* Minimum 5 GCSEs at Grades 9–4, including English and Maths.
* Attention to detail, multitasking, and ability to work independently.
Preferred attributes:
* Completed A-Levels or equivalent.
* University degree or equivalent.
* Team player with enthusiasm and pride in work.
* Interest in working in a diverse, collaborative environment.
Why join us:
* Professional development, interesting work, and supportive leadership.
* Inclusive culture fostering innovation and impact.
* Wide career opportunities, benefits, and rewards for well-being.
Marsh, part of Marsh McLennan, is a top global insurance broker and risk advisor. Marsh McLennan operates in 130 countries with annual revenues of $24 billion and over 90,000 colleagues. We are committed to diversity, inclusion, and providing reasonable accommodations for candidates with disabilities. For assistance, contact reasonableaccommodations@mmc.com.
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