Location: Reading
Salary: £26,440 per annum
Hours: Full time, 40 hours per week (Monday to Friday, 9:00am - 5:30pm)
Sector: Automotive
Overview
ISQ Recruitment is working with a well-established service provider to recruit a Managed Workshop / VMU Administrator for a busy fleet maintenance operation based in Reading.
This position plays a crucial role in the day-to-day coordination of workshop administration, acting as a key point of contact between technicians, suppliers, and customers. The successful candidate will support operational efficiency through accurate job processing, invoicing, and administrative control within a fast-moving service environment.
This is an excellent opportunity for an organised administrator who enjoys problem-solving, managing workflows, and supporting technical teams. Full training will be provided, including development into contract and warranty administration.
Key Duties
* Set up and manage workshop job cards from initial defects through to completion
* Record technician labour, parts usage, and job progression accurately
* Raise invoices for retail and fleet customers in line with agreed processes
* Support cost consolidation and billing for managed fleet accounts
* Assist with service contract and warranty claim processing as training progresses
* Handle general administrative tasks to support workshop and service teams
* Liaise with suppliers to resolve invoice discrepancies and confirm correct pricing
* Monitor and follow up outstanding purchase orders to ensure timely approvalRespond to customer enquiries and provide administrative support from the office
Candidate Requirements
* Previous experience in administration, service support, or invoicing roles
* Confident user of computer systems with strong attention to detail
* Experience with dealership or workshop management systems (e.g. Keyloop, Kerridge, or similar) is advantageous but not essential
* Ability to communicate effectively with a range of stakeholders, including technicians, suppliers, and customers
* Well organised with the ability to manage competing priorities
* Proactive approach with strong follow-through on tasks
* Positive attitude and willingness to learn new processes and systems
* Customer-focused mindset with a professional approach at all times
What's in It for You
* Permanent, full-time role with stable weekday hours
* Competitive salary of £26,440 per annum
* Structured training and ongoing support
* Opportunity to develop skills in contract and warranty administration
* Supportive working environment within a growing service operation
Apply Now
To apply, please submit your CV via ISQ Recruitment. Suitable candidates will be contacted to discuss the role in more detail.
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