Multimodal Freight & Customs Operator
Birmingham (B11)
Our client is an independent freight forwarder specialist within road and ocean freight, customs brokerage, and bespoke logistics solutions.
Role Overview
Focus on control tower coordination of ocean FCL shipments (CZUS), alongside international freight operations, UK customs clearance, ocean pricing, and wider multi modal support.
Key Responsibilities:
Primary (CZUS FCL Project):
* Manage end-to-end (door-to-door) FCL shipments via overseas agents
* Arrange vessel bookings and origin collections with Czech partners
* Review shipping documentation (B/L, invoices, packing lists, clearance docs)
* Provide shipment tracking, updates, and issue resolution
* Handle job costing (supplier invoicing, customer billing, incidental costs)
* Maintain KPI reporting for key accounts
* Act as central contact between shippers, consignees, agents, and carriers
Supporting:
1. Ocean freight pricing and procurement (spot rates)
2. Prepare UK import/export customs declarations (including CFSP / Inward Processing)
3. Ensure customs compliance
4. Produce Chamber of Commerce documents (COO, EUR1...