Your newpany
Hays are working in conjunction with a growing business based in Telford who are seeking a proactive and detail-oriented Project Support / Projects Trainee to join our Projects Department. This entry-level role is ideal for someone looking to grow within a dynamic, fast-paced environment while gaining hands-on experience in project coordination and customer engagement.
Your new role
In your role your responsibilities will include:
1. Assist in creating and maintaining project documentation and folders in line withpany procedures.
2. Support internal production meetings and track follow-up actions.
3. Manage inbound production test samples and coordinate sample storage and distribution.
4. Liaise with internal departments including Engineering, Production, and Service.
5. Collaborate with Customer Experience teams to enhance service delivery.
6. Escalate issues andplaints appropriately.
7. Maintain strong customer relationships.
8. Adhere to thepany’s Quality Management System (QMS) at all times.
9. Perform additional duties within skill andpetence range as required.
What you'll need to succeed
10. Education to Level 3 (essential)
11. Willingness to pursue Level 4 / HNC or equivalent (essential)
12. Education to Level 4 (desirable but not essential)
13. Experience working in an agile, fast-paced environment
14. Proficiency in Microsoft Office applications
15. Excellent verbal and writtenmunication skills
16. Ambitious and growth-oriented mindset
What you'll get in return
17. Structured training and development
18. Opportunity to progress within the Projects Department
19. Supportive team environment
20. Exposure to cross-functional collaboration