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Call centre / admin support

Edinburgh
Permanent
Logic 360 Ltd
Posted: 16h ago
Offer description

Role: Call Centre / Admin Support

Location: Home-Based / Hybrid

Employment Type: Permanent

Working Shift Patterns: Monday to Friday

Working Hours: 8.00 - 17.00

Salary: Competitive


About Us

Logic 360 Ltd is a leading Talent Partner within the automotive sector, supporting clients across the UK with professional, compliant recruitment solutions. We work closely with our clients to place high-quality candidates into roles where they can thrive and develop long-term careers.


Client Information

Our client operates within the automotive services sector, supporting a nationwide network of operational and technical teams. This role sits within a fast-paced, structured environment where accuracy, communication, and reliability are essential to service delivery.


Job Description

We are seeking a reliable and organised Call Centre / Admin Support professional to support the day-to-day operations of our client's business. Acting as a key point of contact, you will handle calls, manage administrative tasks, and provide essential support to internal operational teams.

This role is well suited to someone who is confident on the phone, highly organised, and comfortable working in a structured, process‑driven environment.


Key Responsibilities

* Handle inbound and outbound calls in a professional and timely manner
* Act as a first point of contact for customers, suppliers, and internal teams
* Book appointments, update job statuses, and coordinate workloads
* Manage emails, system updates, and administrative records accurately
* Provide administrative support to operational and technical teams
* Maintain accurate data and ensure information is recorded correctly
* Work in line with company procedures, service standards, and KPIs


Qualifications & Experience

* Previous experience in an administrative, call centre, or customer support role
* Experience working in a fast-paced, structured environment
* Automotive or technical services experience desirable but not essential


Skills Requirements

* Confident and professional telephone manner
* Strong organisational skills with excellent attention to detail
* Clear written and verbal communication skills
* Comfortable using internal systems and standard IT packages
* Ability to manage multiple tasks and work to deadlines
* Able to work independently and as part of a wider team


How to Apply

If you are an organised and professional administrator looking for your next opportunity, we would like to hear from you. Please send your CV to or apply via the Logic 360 Group website - Recruitment Done Differently.


Equal Opportunity Employer

Logic 360 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

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