Overview
Join Our Team as a Discharge Coordinator! Are you passionate about patient care and ensuring a smooth transition for individuals leaving the hospital? We have an exciting opportunity for a Discharge Coordinator on a fixed-term maternity cover contract at Savernake Hospital, Marlborough, working 30 hours per week.
In this vital role, you'll support hospital discharges, working closely with patients, carers, internal teams, and external partners. Your guidance and expertise will help create a proactive, timely, and safe discharge process, ensuring patients transition to the right destination with confidence and care. Be the driving force behind maintaining patient flow, improving healthcare experiences, and making a real impact in our community wards. If you’re a strong communicator with a passion for collaboration and compassionate care, we want to hear from you!
For further information contact Annette White.
Main Responsibilities
* Ensure a consistent presence on the wards enabling involvement and opportunistic interactions
* Promote continuity of care for patients moving between services
* Support a patient-focused approach to care, promoting respect and dignity
* Proactively seek to support reductions in average length of stay
* Attend MDTs to support ward teams to maintain focus and progress on discharge planning
* Participate in reviews and meetings where critical decisions are made in relation to discharge planning
* Work with ward staff to embed Red2Green processes
* Work with ward staff to ensure that patients at risk of delay are referred as necessary for specific discharge support services
* Have a clear understanding of Mental Capacity Act and the impact this may have when planning discharge
* Hold an awareness of potential safeguarding concerns and the correct route to escalate these
* Support those patients who are self-funding to source appropriate care on discharge
* Have an understanding of Continuing Health Care funding and the process for assessment
* Onsite presence on each of HCRG Community Hospital sites throughout the week; willing to work in other areas of HCRG as required
* Valid UK driving licence and a vehicle that can be used for business purposes with business insurance
The Ideal Candidate
* Experience of working within health and/or social care
* Discharge planning experience
* Experience of working across organisational boundaries within health and social care
* Awareness of current legislation in key areas including Information Governance, Care Act, Mental Capacity Act, and safeguarding policies
* Awareness of National Hospital Discharge policies and guidance
* Knowledge of safeguarding policies and procedures
* IT competence in using multiple systems
* Ability to organise workload and adapt priorities as necessary
* Problem-solving skills and attention to detail
* High standard of emotional intelligence with excellent communication skills
* Emotional resilience in challenging situations and adaptability across teams
The role may require on-site presence at multiple sites. This post is part of HCRG Care Group and is subject to safeguarding and safer recruitment processes, including disclosure checks.
Package and Benefits
* Salary of £26,250 (pro rata to hours worked) with group pension
* Free tea and coffee at base location
* Discounts through My Reward Hub and cashback offers
* Access to wages as you earn them for emergencies
* Mental and physical wellbeing support, including career coaching and counselling
* Access to eLearning and professional development via The Learning Enterprise
* Open, just culture encouraging ideas and innovation
* Opportunity to work with a trust committed to high clinical and quality standards
About the Company
We change lives by transforming health and care. Established in 2006, we are a leading independent provider of community health and care services across England, offering a wide range of services and a focus on experience, efficiency, and outcomes. We welcome applications from a diverse range of people and are Disability Confident Committed. Safeguarding and safer recruitment practices are in place for all staff.
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