MRJ Associates are working on behalf of our client Enfield Council who are recruiting for Operational Support Officer within the Local Authority paying up to £19.56 YOUR NEW CONTRACT * Minimum 3 Months contract - Starting ASAP * 35hrs per week across a 5-day rota. * Payrate up to £19.56per hour (Umbrella) PRIMARY JOB FUNCTION Support Officers provide high level quality and comprehensive business support services across the Council and are able to follow standard operating procedures with limited supervision. Support Officers should actively champion continuous improvement and the implementation of automation and efficient ways of working. DUTIES AND RESPONSIBILITIES * Responsible for delivering to a high standard the business support menus to ensure effective operation of the services. Including but not limited to data entry and analysis, record keeping, customer care focused, reception and understanding service specific administrative tasks. * Proactively develop skills, understanding and abilities in delivering support services in order to carry out standardised processes in a consistent and efficient manner * Deal professionally and effectively with all contacts from a wide range of people, using tact and discretion, assessing needs and re-directing enquiries, where appropriate. * Deal with straightforward customer enquiries and follow through to resolution, ensuring all stakeholders a...