Location: Edinburgh or Glasgow (Hybrid working available)
Contract: Full-time, Permanent
We are seeking an experienced Infrastructure Engineer to join a Technology Services function within a forward-thinking organisation. This role plays a key part in supporting, maintaining and improving a Microsoft-based infrastructure estate, ensuring systems remain secure, stable and scalable as the organisation continues to evolve.
Working as part of a collaborative Service Delivery team, you will bring strong hands-on expertise across Microsoft server and cloud technologies, contributing to both day-to-day operational stability and longer-term infrastructure improvement initiatives.
Key responsibilities
* Support, maintain and optimise Windows Server and Active Directory / Entra ID environments
* Administer Microsoft 365 services, including identity and access management
* Manage and support Azure infrastructure, including hybrid cloud services
* Maintain and support virtualised environments (e.g. VMware)
* Deliver infrastructure upgrades, migrations and improvement projects
* Monitor system performance and proactively resolve issues using structured processes
* Contribute to disaster recovery planning and testing activities
* Produce and maintain clear, accurate infrastructure documentation
* Provide 2nd and 3rd line support for infrastructure-related incidents
* Work closely with internal teams to ensure infrastructure effectively supports business operations
* Escalate technical issues to external suppliers where appropriate
* Participate in potential out-of-hours support via rota as required
Required experience
* 3–5 years’ experience in a similar Infrastructure or Systems Engineer role
* Strong hands-on experience with Windows Server, Active Directory and Entra ID
* Experience administering Microsoft 365, including Intune, EMS, Defender and Autopilot
* Working knowledge of Azure services and hybrid cloud environments
* Experience supporting virtualisation platforms such as VMware
* Familiarity with backup, recovery and high-availability concepts
* Experience using PowerShell for basic scripting and automation
* Strong troubleshooting capability with a structured, analytical approach
* Exposure to security best practices and compliance standards
* Experience contributing to infrastructure improvement initiatives
* Microsoft certifications (e.g. AZ-104, MS-102 or similar)
Skills & attributes
* Strong problem-solving skills with attention to detail
* Ability to work collaboratively within an IT team environment
* Effective communication skills, with the ability to engage stakeholders at all levels
* Positive attitude and willingness to continuously learn and develop
* Well organised with strong time management skills
Additional information
* Based in Edinburgh or Glasgow with hybrid working available
* Core hours Monday to Friday, with flexibility depending on business needs
* Occasional travel to other sites may be required
* Willingness to attend training and development activities
* Full UK driving licence and access to a vehicle desirable
This is an excellent opportunity for an Infrastructure Engineer looking to develop their expertise within a supportive and evolving technology environment, contributing to both operational excellence and strategic infrastructure improvement.
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