Overview
PSD Groundscare are a national distributor of professional groundscare machinery for market-leading brands Eliet, Sabo, Ecotech, Canycom and Koppl. We operate through an extensive network of specialist dealers covering the UK.
Due to retirement, we are now recruiting an experienced Sales Administrator to join our growing team, based at our head office in Colne, Lancashire.
The successful applicant will be organised, able to work under pressure and to strict deadlines, and willing to support colleagues as part of a team. A flexible, positive approach is essential, as this role covers a wide variety of tasks.
Key Responsibilities
* Arrange shipment of machinery to dealers and customers
* Assist with transport and customs documentation
* Manage stock control, including stocktaking and co-ordinating demonstration machines
* Process sales orders and supplier purchase orders
* Input purchase invoices into the purchase ledger
* Support credit control: opening new accounts, posting receipts
* Handle incoming calls professionally and direct appropriately
* Co-ordinate warranty claims between dealers and manufacturers
* Register warranties with manufacturers
* Undertake other varied administrative duties as required
Skills & Experience
* Proven experience in an administrative role
* Excellent customer service and communication skills
* Strong MS Office skills (Excel and Word in particular) with accurate keyboard skills
* Good time management and ability to prioritise workload
* Attention to detail and problem-solving ability
* Capable of working independently and within a team
* Background in Customer Service is preferred demonstrating an ability to build a rapport with customer
Additional Attributes
* Positive, cheerful 'can-do' attitude
* Proactive and adaptable approach
* Ambitious and eager to learn
* Strong organisational skills with ability to manage own workload
Job Type: Full-time
Pay: £25,350.00-£29,250.00 per year
Benefits:
* Company pension
* Life insurance
* Sick pay
Experience:
* Customer service: 3 years (required)
* Administrative: 3 years (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person