Quality Administrator Location: Enniskillen Contract: Fixed Term Contract Role Overview As Quality Administrator, you will provide skilled technical administrative support to the Technical and Operations teams. You'll ensure a standardised approach to Quality Management System (QMS) activities across the site, helping maintain compliance and drive continuous improvement. Key Responsibilities Maintain the Site Quality Management System (QMS), ensuring updates and amendments are implemented and controlled. Ensure simplified retrieval of all quality records, procedures, and audits. Analyse and report Quality Performance Metrics/KPIs including lab results, supplier data, and complaints. Collate customer-specific data (e.g. KPIs, clearance data, production reports). Manage customer complaints: log issues, coordinate investigations, and provide responses via the careline. Facilitate customer investigations and support resolution processes. Upload monthly Valpack data. Conduct stock takes and order laboratory supplies. Requirements Methodical and structured approach to work with the ability to meet tight deadlines. Food Science qualification or diploma preferred (but not essential). Understanding of food safety principles and standards (e.g. BRC, GMP). Proficiency in Microsoft Office Suite. Strong self-discipline and proactive mindset. Flexible and adaptable approach to workload.