Job Description: Supply Chain Implant Location: Waltham Work Arrangement: Hybrid (2 days in the office, 3 days from home) Salary: Competitive, with company performance bonus Hours: 37.5 hours per week (Monday to Friday) Type: Permanent At Mars, we're thrilled to offer an exciting opportunity for a Supply Chain Implant to join our dynamic team! Role Overview: As a Supply Chain Implant, you'll drive dynamic supply chain initiatives by fostering collaborative relationships with one of our key customers. Your mission is to elevate the customer experience by developing joint supply chain business plans and addressing service impact areas. You'll maintain best-in-class performance across our UK supply chain, ensuring operational excellence and customer satisfaction. You will do this through a robust digital capability, using data and insights to drive the right solutions, whilst also thinking where digital technology can enhance our customer offering Key Responsibilities: Develop a genuine collaborative relationship with your customer, then enables a transparent and proactive WOW. Taking the partnership from strength to strength Efficiently manage internal and external stakeholders to maximize key customer metrics like Inbound Service, In-Store Availability, and Customer Stock Holding. Collaborate with demand planning and sales teams to manage baseline forecasting and plan promotional activities, ensuring optimal customer stockholding. Think outside the box when it comes to your customer through a digital first mindset- constantly thinking and exploring how this can enhance our relationship and customer offering Develop strategies to mitigate long-term supply chain shortages, enhancing inbound service performance and overall efficiency. Analyze customer systems to identify supply trends and take action to resolve issues. Provide operational support to customer service by resolving failed orders and addressing risks to promotional SKU deliveries. What We’re Looking For: Minimum of 1 year supply chain experience Excellent communication skills (written and verbal) Tech-savvy with proficiency in Excel, PowerPoint, and data analysis Collaborative and resilient relationship manager Comfortable presenting to a wide range of customers and stakeholders Driver's license essential What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by The Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. About Mars Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, BEN’S ORIGINAL® and COCOAVIA®. Alongside our consumer brands, we proudly take care of half of the world’s pets through our nutrition, health and services businesses such as Banfield Pet Hospitals™, BluePearl®, Linnaeus, AniCura, VCA™ and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our 130,000 Associates into taking action every day towards creating the world we want tomorrow.