Caravan Accommodation Manager Department: Accommodation & Cleaning Employment Type: Permanent - Full Time Location: Skegness Description The Caravan Accommodation Manager is a key operational leader responsible for the smooth and consistent delivery of our Caravan Village at Butlin's Skegness. This is a large-scale role covering static caravans, lodges, hire fleet units, sublets, owner accommodation and all associated public areas. You lead your team in promoting the highest operational standards in resort cleanliness and accommodation cleanliness. A central part of the role is driving our Clean and Fault Free (CAFF) approach, embedding high expectations across the team and ensuring that every unit meets our quality standards. You will work closely with the wider Guest Services and Accommodation teams to resolve issues quickly, manage challenges proactively and continually improve the guest and owner experience. You will also be accountable for key performance measures, including Guest NPS for the Caravan Village and caravan owner satisfaction scores. This is a fast-paced, hands-on leadership role that requires strong operational oversight, confident decision-making and the ability to adapt to changing priorities. The position operates on a five-day working pattern across seven days, so flexibility is essential. As with all roles at Butlin's, no two days will be the same, and you will need to enjoy thinking on your feet, leading from the front and keeping the owners and guests experience at the heart of everything you do. About You The ideal candidate will bring extensive operational knowledge in managing large-scale cleaning or soft-services operations. You will be highly organised, calm under pressure and able to balance competing priorities with confidence. A natural leader, you will have a proven ability to motivate and guide both permanent and temporary teams, setting clear expectations and inspiring people to deliver exceptional standards every day. You will be responsible for managing payroll and resource planning for the Village, ensuring the right people are in the right place at the right time. You will work collaboratively with other departments to resolve issues quickly, maintain high standards across all areas and drive improvements that enhance the overall experience. Above all, you will lead by example, championing high standards, promoting a positive culture and ensuring that the Caravan Village consistently delivers the quality, care and attention our guests and owners expect.