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Customer and trading manager - nightshift

Southampton
Sainsbury
Trading manager
Posted: 1 September
Offer description

What you’ll be doing:

* Leading a team overnight to deliver all replenishment activities across the store, prioritising deliveries, organising the warehouse, and replenishing shelves.
* Running a full store operation on your own overnight, responsible for the full shift and the safety and wellbeing of colleagues.
* Ensuring standards are maintained to be ready for customers in the morning.
* Managing people, including performance, capability, disciplinaries, scheduling, and pay.

Our nightshift managers work full-time over 4 nights with a £4,500 premium (shifts from 22:00 to 08:00).

What makes a great nightshift manager:

* Comfortable with nightshift work, adaptable to its physical and mental impacts, and committed to a safe, healthy environment.
* Previous line management experience in a fast-paced operational environment.
* Resilient to the demands of night work.
* Excellent customer service skills and team coaching ability.
* Experience with KPI monitoring and performance indicators.
* Ability to manage disciplinary, performance, and employee relations issues.
* Leadership skills, capable of managing operations independently.
* Committed to inclusivity.

Essential Criteria:

* Proven track record of delivering excellent customer service and coaching teams.
* Experience leading a team in a busy, customer-facing environment.
* Operational leadership experience, especially in managing store functions alone.
* Success in meeting or exceeding KPIs.
* Experience handling employee relations issues.
* Desirable: Experience working night shifts in high-volume operations, with an emphasis on safety and support during out-of-hours trading.

Working for us has great rewards

Salary depends on experience, store size, and location. Benefits include:

* 10-15% shopping discounts at Sainsbury’s, Argos, Tu, and Habitat.
* Annual performance-based bonus.
* Free food and drinks at work.
* Holiday, maternity, and paternity leave.
* Matching pension contributions (4-7.5%).
* Sainsbury’s share scheme.
* Wellbeing support and colleague networks.
* Cycle to Work scheme.
* Special offers on various lifestyle and retail products.

An inclusive place to work and shop:

We promote diversity and inclusion through various initiatives, support resources, and development opportunities. For more details, please see our dedicated page here.

Reasonable adjustments: If needed, let us know during application or interview, and we will support you.

Leading in our stores:

Our managers are key to our success, leading with passion, ensuring safety and service standards, and inspiring their teams to excel for our customers. They turn daily operations into rewarding experiences and help bring our purpose to life.

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