We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation. Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success.
Overview
We are looking for an experienced, enthusiastic Technical Officer to join our busy Pollution Control team here at Bolton Council. Working as part of a friendly and supportive team, you will carry out a wide range of duties in relation to pollution control matters including nuisance and contaminated land. You will see through cases from the provision of advice, guidance, serving of notices to enforcement and deal with a wide range of customers. The work will be reactive in dealing with complaints and requests and also proactive in assessing the environmental impacts of planning applications. You will also respond to licensing consultations. Using your excellent communication and customer care skills you will promote excellent standards within Bolton and be able to take appropriate enforcement action, where required, to achieve compliance. Your excellent decision‑making skills will be key to this role.
The pollution control team sits within Regulatory Services who cover statutory functions of food, health and safety, Licensing, Education and Enforcement, Pest Control and Trading Standards.
The work is varied and challenging, and the role offers an excellent opportunity to develop your skills and experience within our team. You will manage and complete your own workload to set deadlines whilst assisting colleagues when needed. This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.
Key Responsibilities
* Provide advice, guidance and enforcement on pollution control matters.
* Serve notices and take enforcement action where required.
* React to complaints and requests, and proactively assess environmental impacts of planning applications.
* Respond to licensing consultations.
* Collect, record and scrutinise data to underpin decisions.
* Collaborate with a variety of stakeholders and colleagues.
* Be ready to carry out other Regulatory Services functions and work outside core hours if necessary.
Qualifications & Skills
* Experience in pollution control, environmental licensing or related statutory functions.
* Excellent communication and customer care skills.
* Strong decision‑making and problem‑solving abilities.
* Ability to manage a demanding workload and set priorities.
* Proficient in computer use and evaluating information sources.
* Fluent spoken English to meet the fluency duty.
Benefits
Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.
As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.
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