Job Title: Administrator Location: Droitwich Pay Rate: £12.50 per hour Hours: Office-based, shift patterns – 9:00am to 6:00pm and 11:00am to 7:00pm (rotating) Job Type: Temporary- Permanent Job Overview: We are currently seeking a proactive and organised Administrator to join a busy team based in Droitwich. This is an excellent opportunity for someone with strong communication skills and administration experience. Key Responsibilities: Answering incoming telephone calls and handling general transport enquiries Liaising with drivers, internal departments, and customers to ensure smooth transport operations Providing timely updates to customers on delivery schedules and resolving any issues that arise Maintaining accurate records and updating internal systems Supporting the transport team with general administrative duties as required Key Skills and Experience: Previous experience in a admin role Confident communicator with a professional telephone manner Strong organisational skills and attention to detail Ability to prioritise tasks in a fast-paced setting Competent IT skills including Microsoft Office