Overview
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have almost 200 services around England – and nearly 3,500 staff and volunteers who run them. Every year our services support around 125,000 people.
Vacancy Name: Welcome and Reception Recovery Volunteer
Location and Hours
Location: NRP Blyth, Northumberland (NE24 2BA)
Hours: up to 15 hours per week, typically 1–2 half-day shifts per week (4–8 hours total). Suggested hours: 1pm–5pm (Mon–Thu), 9:30am–4:30pm Friday. Work pattern: Monday to Friday.
Responsibilities
* Providinga welcoming meet and greet service to people attending NRP
* Answering internal and external phone calls, and transferring calls to team members
* Replenishing leaflets / resources
* Create and maintain displays in the waiting area / rooms
* Helping keep public areas neat & tidy
* Copying / printing resources for colleagues
* Updating electronic resources like PowerPoint slides
* Attending occasional community wellbeing events to promote our service
What the role offers
* Support with any physical, emotional or mental health needs
* Recovery and detox programmes
* One-to-one and group therapy
* Social activities
* Education, training and employment opportunities
Qualifications and requirements
* Interest in volunteering and supporting a welcoming service for visitors
* Willingness to assist with general admin tasks and reception duties
* Ability to work as part of a team and interact with clients and colleagues in a compassionate, respectful manner
* Availability up to 15 hours per week with suggested shifts as outlined
* Experience in volunteering or previous roles is desirable
About Waythrough
Waythrough (Formerly Humankind) is an equal opportunities employer. We value diverse perspectives and experiences and encourage applications from all backgrounds. If you require support with your application, please contact the Recruitment Team at people.recruitment@waythrough.org.uk.
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