From cosy locals to pub-restaurants, our destination businesses serve up an award‑winning selection of pub classics and innovative new dishes. What's more, our impressive drinks portfolio combines well-known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston's atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our General Managers you'll find a premium blend of challenge, security and career progression. And whenever you need support or guidance, advice from your area manager, you'll find their door is always open. Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you. Marston's. Where people make pubs. As part of our application process, we use Lily, an AI‑powered interviewing assistant to support the early stages of screening. Lily helps us move quickly, keep things flexible for you, and create a more consistent candidate experience, but one thing you should know - all hiring decisions are still made by our people.
Becoming a Pub Partner at Marston's means running your own pub with the backing of a business that believes in you, invests in you, and works alongside you every step of the way. Our Partner Induction programme is designed to give every incoming partner the strongest possible start - whether you're completely new to the industry or already a seasoned operator. At Marston's, your success is our success. That's why we've created a practical, tailored induction experience that builds your confidence, capability, and momentum from the moment you take on your pub.
We're looking for a General Manager for a thriving community pub in Kidderminster. Salary up to £42,000 plus bonus and a generous benefits package. Marston's is one of the UK's largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels. Now, we're on the lookout for a great General Manager to take charge at the Three Crowns & Sugarloaf in Kidderminster and lead the team to success! What you get from us: You'll be joining an award‑winning local pub company that puts people first, lives by people‑led values, and offers real opportunities to advance your career - with genuine benefits that include:
* Additional earnings potential through bonus and incentive schemes
* Employer funded Private Medical Insurance
* Pension scheme with additional Life Assurance and Group Income Protection cover included
* Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
* Health Screening Discounts
* Long Service Awards
* Gym Discounts
* 24‑hour GP helpline
* Mortgage Advice and support
* On‑site accommodation
* Award winning training and development
About the pub
The Three Crowns & Sugarloaf is a large, well‑established community pub located on the outskirts of Kidderminster, close to Wolverley and just a short drive from the town centre. It benefits from strong local trade and offers excellent facilities including a spacious garden with a gazebo and a children's play area, making it a popular destination for families and weekend socialising. With a predominantly wet‑led offer (70/30), the pub delivers solid weekly turnover of around £25 k, driven by a strong drinks trade, particularly at weekends. While wet sales are the backbone of the business, there is significant opportunity to grow food sales over time with the right leadership and vision. The pub would thrive under a General Manager who understands wet‑led operations, while also having the commercial insight to develop the food offer and build deeper connections within the local community. Engaging pub‑led activities, stronger community involvement and well‑planned live music events are opportunities to increase footfall. The role also includes a spacious three‑bedroom flat above the pub, complete with a large lounge, kitchen and bathroom.
Have you got what it takes? It's true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you'll add touches of your personality to your pub and think of new ways to delight and excite your customers. You'll thrive off growing your business and have a 'lead from the front' mentality and passion for nurturing your team.
As a General Manager you'll:
* Care about finding, growing and engaging your team.
* Be accountable for running all aspects of your pub.
* Be passionate about doing the right thing for your staff and your customers.
* Dream big and think differently about new ways to increase sales and growth.
* Celebrate and create a buzz by sharing enjoyable experiences.
The benefits
Wellbeing As a responsible employer, we offer professional wellbeing support to our pub and pub support centre teams including support from the Licenced Trade Charity.
Accommodation The majority of our pub General Manager roles include optional on‑site accommodation.
Award winning Named as one of the UK's Top 100 employers and #1 in the pub sector for 2025, in the Financial Times UK's Best Employers list.
Bonus Our pub management, operations and sales roles offer performance related bonus schemes. For our support centre teams, we offer a discretionary company bonus scheme.
Competitive salaries Opportunity to earn a great wage whilst having fun at work.
Long service We reward loyalty with awards for key anniversary milestones.
Food and drink Our privilege card gives our people 30 % discount off food and drink in our pubs. As well as access to our £4.50 refuel at work meal deal whilst on shift.
Pension scheme All our salaried roles offer membership to a company contributory pension scheme. Hourly paid roles offer auto enrolment schemes.
Private healthcare Some of our roles offer access to a private healthcare scheme.
High street discount An exciting range of high street, online discounts and cash back offers are available for all.
Employee discount All of our employees receive a 30 % discount on Marston's food and hotel stays.
Training and development We're passionate about growing our own talent through an extensive apprenticeship offer, dedicated L&D teams, and award winning e‑learning platforms.
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