Key Accountabilities:
* Ensure contractual commitments are met and exceeded
* Contract Scope understanding, contributing to ensure the Contract adhere to key deliverables (KPIs)
* Best Practice for all Contract Support tasks
* Ensure business policies and processes are effectively adhered too
* Support to the Management Team on all Financial and administrative functions
* First point of contact for all Contract financial and administrative issues
* Contract Team guidance, advice and support where required to deliver best practice
* Excellent and effective team working
* Delivery of excellence customer service
* Ensure effective management planning of own workload and diary management, ensuring capacity to support the wider team
* Ability to prioritise tasks and deputise were required to the wider team
* Meet target and deadlines set by Line Manager
* Drive and influence Contract Financial Plan for revenue and profit delivery, forecasting quarterly to ensure YTD
* Plan is exceeded
* Financial Reporting housekeeping and data cleanse
* Administrative Reporting housekeeping and data cleanse
* Reduction of aged WOM, OPOs, Exception Pool and Debt, driving excellence Customer Service to internal and external Customers
* Completion and presentation of Powerpoint presentations (adhoc)
* Ensure customer focus within all areas of operational activities and that effective relationship are maintained with key Customer contacts
* Delivering effective business communication through direct contribution, reviews, team meetings, correspondence, monthly and ad-hoc reporting and other publications as appropriate
* Management of non-chargeable spend weekly
* Daily review and process of Subcontractor and Supplier invoices, managing disputes within 30-day SLA
* Hold weekly WOM updates and complete 3-month Extra Work forecasting with Account Manager
* Open Purchase Order and EW accrued aged management
* Monthly review and management of annual maintenance Purchase Orders
* Annual Contract renewal assistance with Lead Contract Support and Account Manager
* Client Debt management, ensuring disputes are resolved within 30-day SLA
* Completion of monthly Extra Works Billing Submission and Client approvals in line with SOX Compliance
* Raise Extra Work sales invoices in line with company deadlines at the correct margin
* Month end reporting review and completion (EW Margin, Overtime and Expenses, Labour Allocation,Receipting)