Administration and Customer Service Assistant
Swansea
£25000 for a 35 hour week
Opportunity to join a busy sales administration department to provide administrative support and customer service to the existing customers.
The Role
This is a full time permanent position working on site Monday to Friday 08:30AM - 04:30PM. Duties will include:
Dealing with customer enquiries
Managing customer orders through the system
Internal liaison with purchasing, warehouse and process departments
Liaising with customers both over the phone and via email
Building rapport and solid customer relationships
Working with excel spreadsheets and in house computer systems
Problem solvingRequirements
The successful applicant will have the following experience, skills and attributes:
Solid experience in an administrative role is essential
Experience providing customer service is essential
Computer literacy including excel spreadsheets
Confident to communicate in writing and verbally with clients in a professional manner
A flexible employee willing to help out wherever requiredIn Return
This role offers a good work home balance with a 35 hour week. As well as the basic salary there is a pension and annual bonus on offer. The company also offer long term career prospects for the right person. For more information contact Kim Simpson of Work Wales for a confidential discussion