A leading fresh produce business is seeking a Key Account Manager to play a pivotal role in driving mutual growth with major customer accounts. This position offers the opportunity to take ownership of strategic relationships, lead cross-functional collaboration, and deliver profitable growth opportunities while developing strong partnerships with retail clients.
This role sits at the heart of the company’s growth strategy, consolidating initiatives across a vertically integrated business and enhancing service delivery to key customers.
Key Responsibilities:
1. Account Management: Build and maintain strong relationships with key accounts, ensuring customer satisfaction and loyalty.
2. Sales Growth: Develop and execute strategic sales plans, identify and capture new business opportunities, and manage the tender process to deliver profitable growth.
3. Customer Insights: Analyse customer needs, market trends, and competitive dynamics to provide data-driven solutions and become a trusted insights partner.
4. Negotiation: Lead contract and pricing negotiations to deliver win–win outcomes.
5. Collaboration: Work closely with internal teams across commercial, production, technical, and sustainability functions to ensure seamless delivery and maximise value from customer partnerships.
6. Reporting: Monitor and report on account performance, sales activity, and market trends to senior management.
About You:
The ideal candidate will have:
7. A proven track record in key account management, ideally within fresh produce or FMCG (minimum five years’ experience).
8. Expertise in managing budgets and trade revenue to deliver strong ROI.
9. Excellent negotiation, relationship management, and communication skills.
10. Advanced IT skills, including Excel, PowerPoint, and planning software.
11. A flexible approach to work, including willingness to travel extensively to visit suppliers and cover occasional weekend requirements.
12. A clean UK/EU driving licence.
Personal Qualities:
13. Commercially savvy with a solutions-oriented mindset.
14. Able to thrive in a fast-changing business and regulatory environment.
15. Strong collaborator and influencer, comfortable working with multiple stakeholders across departments.
Why Join:
This is an exciting opportunity to become a key player in a growing, innovative business, helping to shape commercial strategy, strengthen customer partnerships, and deliver meaningful results. The successful candidate will enjoy a high level of visibility and responsibility, with opportunities to make a direct impact on the company’s growth trajectory.
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