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Reception administration officer

Bournemouth
LINWOOD SCHOOL
Administration
Posted: 12 February
Offer description

BCP Salary Band 5 – appointments will be made at the starting point of the salary range. The salary shown is pro-rated based on a 35 hour working week from the full-time equivalent.

The position is for 35 hours per week to be worked between the hours of 8.30 a.m. and 4.00 p.m. Monday to Friday, term time plus INSET days (39 weeks per year).

It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.

Linwood School is an Ofsted graded Outstanding SEND school operating from a number of locations within Bournemouth, Christchurch and Poole. We are an outward facing centre of excellence in the area. Our values speak of respect, support, inclusivity, positivity, harmony, excellence and responsibility, all underpinned by our actions and personal accountability. Our Linwood Campus, based in Alma Road Winton, has a busy reception office which supports our students, families and staff on a day to day basis; we are seeking a Reception Administration Officer to work alongside another experienced colleague.

The successful candidate will administer the reception and administrative functions of the campus under the direction of our Operations Manager and Deputy Headteacher and is fully office based. This is a real opportunity for someone who wants to have a hands-on approach to their work on a day-to-day basis whilst being part of a wider, supportive administration team across the school.

The successful candidate will be responsible for providing a full range of administrative support in line with the role profile, which includes daily communication with the Deputy Headteacher and Assistant Headteachers as well as Teachers and parents to ensure the smooth and effective running of Linwood Campus.

Your strengths will lie in good communication and problem-solving skills with high quality, accurate administrative experience.

Key Responsibilities:

* Being a key part of our safeguarding processes to control access to the campus – including checking in agency staff, signing in visitors and making sure they are escorted.
* Taking phone calls/emails/in-person requests and triaging them to resolve enquiries or route them to the appropriate person for support.
* Maintaining accurate records – including daily student register processes, daily staffing support, school lunch bookings, minibus bookings etc.
* Contacting class teams to support some of our students as they arrive/leave school.
* Taking in deliveries/liaising with the Premises Team to redistribute.
* Communications to parents – calls home if a student is absent without explanation, letters about school trips, emails publicising special events and opportunities etc.
* Supporting colleagues with emergency situations – calling an ambulance, providing registers during a fire evacuation etc.

Requirements:

* GCSE level qualifications or equivalent experience.
* Experience of providing administrative support service.
* Knowledge of a range of systems, processes and procedures, ideally also school Management Information Systems.
* Knowledge of IT packages including Outlook, Word and Excel and confidence in a digital approach to working.
* Ability to communicate in a polite and efficient manner – by phone, email and in person.
* Ability to reprioritise tasks according to need and urgency.
* Knowledge of administration within schools is desirable, ideally special schools.

For further information about the school please refer to our website:

Only fully completed application forms will be accepted.

Interview date: Thursday 12th March 2026

We are committed to equality of opportunity for all staff and strive for our staff to be from diverse backgrounds. We positively encourage applications from individuals within under-represented groups and welcome applications from individuals regardless of their protected characteristics.

Our school is committed to safeguarding and promoting the welfare of children and the successful applicant will be required to have an enhanced DBS check as well as an overseas criminal records check, if worked or lived outside the UK within the past 10 years. Offers of employment are also subject to satisfactory references, health, and right to work checks.

All Linwood School staff are expected to adhere to our policies and procedures in respect of safeguarding and child protection, including Keeping Children Safe in Education and Guidance for adults working with children and young people in an education setting.

This role is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. If the role is exempt, certain spent convictions and cautions are 'protected', so they do not need to be disclosed, and if they are disclosed, we cannot take them into account.

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