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Call handler (patient central)

York (North Yorkshire)
Priory Medical Group
Call handler
Posted: 21 October
Offer description

We are currently looking for an enthusiastic person with excellent communication skills to join our well respected Patient Central Team. The team is responsible for taking enquiries from patients and making sure they are dealt with in a timely and professional manner. We think the purpose of this job is pretty simple: to provide the best customer service every day to every patient.

Here at PMG, we are looking for people with a positive outlook who have:

* Excellent communication and customer service skills
* Attention to detail
* IT literate
* Ability to be discreet/ respect patient confidentiality
* Previous experience in a similar role is desirable but NOT essential

We are looking for a minimum of 10 hours per week. The hours are between Monday to Friday 8am to 6pm. The working pattern and hours can be discussed.

Priory Medical Group (PMG) is an award winning large multi‑site training practice based in the beautiful city of York. Our team is made up of a highly‑skilled, experienced and varied workforce doing their very best for our patients. We value the wellbeing and health of our staff and as a result we offer various resources to support the mental health of our employees. As part of the PMG team, you will have access to free confidential counselling and extensive wellbeing resources accessible through the NHS.

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