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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHAT'S THE ROLE?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHO IS HILTI?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating products and solutions that are Making Construction Better. Hilti's global team of 34,000 employees across more than 120 countries explores possibilities, leverages potential, owns personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.
WHAT DOES THE ROLE INVOLVE?
In your role as an Account Manager, no day will be the same, but you can expect to:
1. Visit sites and customers in the field, ask open questions to understand their needs, and listen to tailor solutions.
2. Demonstrate innovative products and state-of-the-art software to customers on-site.
3. Develop ‘focus’ customers by building relationships and uncovering new business leads.
4. Manage operational, organizational, and strategic aspects of your sales area using Salesforce CRM system.
WHAT DO WE OFFER?
At Hilti, we foster a passionate, inclusive, and performance-driven culture where you can grow surrounded by supportive colleagues. We offer:
* Extensive onboarding and training in Manchester.
* Incentives for top performers, including trips to New York City, Milan, and Miami.
* Minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
* Private healthcare, life insurance, wellbeing support.
* 6% pension contribution.
* Company vehicle and fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for referring a successful candidate.
WHAT YOU NEED IS:
Key qualities include:
* Customer-facing/sales experience in any industry.
* Solution-oriented approach to uncover customer needs and provide suitable solutions.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to meet diverse customer levels.
* Motivation and drive to achieve success and overcome challenges.
* Curiosity to learn, develop, and grow.
* Excellent organizational skills for managing time and priorities autonomously.
* Essential: Full manual UK driving license for site visits, with disclosure of points and expiry dates.
WHO SHOULD APPLY?
We welcome candidates with diverse backgrounds; prior experience in sales or construction is not mandatory. Success depends on teamwork and ability. Please apply for one role only, and the team will assign the best fit. The application process involves uploading your CV, answering brief questions, an online assessment, and a short pre-recorded video interview. Successful candidates will progress through interviews and possibly a 'day-in-the-life' field ride. We cover travel expenses. If no current role fits, your details will stay in our talent pool for future opportunities. Hilti is an equal opportunity employer valuing contributions regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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