London Film Academy (LFA) has a global reputation for excellence in film education. We are proud to see our graduates go on to build notable careers in both TV and film all over the world. We’re seeking a Head of Education and Student Experience play a pivotal role in shaping educational direction and the student journey from point of enrolment to graduation. The Head of Education and Student Experience plays a leadership role in maintaining the academic standards and overseeing the delivery of all LFA Programmes and Short Courses, such that learning is excellent, teaching is outstanding, curriculum provision is world-class, student recruitment, retention and progression targets are achieved, and a supportive and inclusive learning environment is created that promotes engagement, creativity, and personal growth for students. Join us and contribute to creating a supportive and thriving work environment for our team. Meet our LFA Team HERE. Requirements Key Accountabilities Strategic Planning, Implementation and Project Management Student Education, Experience, Engagement (Student Journey) Student Performance and Development Student Wellbeing and Welfare Departmental Resource Management Academic Compliance and Reporting Culture and Change Management Essential Requirements and Attributes We are seeking a passionate and truly customer-centric Head of Education and Student Experience with the following skills and attributes: Master's degree, higher or equivalent in Film, Media, Education, or a related field. Filmmaking experience: an ideal candidate should have significant experience or knowledge in filmmaking to bridge the academic and practical elements of the course. Strong understanding of the film industry, including emerging trends, technology, and creative practices. Significant experience in a leadership or managerial role within an educational institution. In-depth knowledge of curriculum design, pedagogical principles, and assessment strategies. Excellent leadership and team management skills, with the ability to inspire and motivate faculty and staff. Experience in handling confidential student information and issues with professionalism. Experience in striking the balance between friendliness and professionalism. Outstanding communication and interpersonal abilities, with the capacity to engage and collaborate with diverse stakeholders. Proven track record of driving educational innovation and enhancing the student learning experience. Familiarity with educational regulations, accreditation processes, and quality assurance standards. Passion for film education, a commitment to student success, and a dedication to fostering a vibrant learning community. Desirable Advance HE Senior or Principal Fellowship As part of your application, please submit a cover letter outlining how you meet the essential requirements listed above. View Head of Education and Student Experience Job Specification HERE. Benefits Summary of benefits will be discussed at interview and include: 25 days of annual leave per annum (pro rata), increasing by one additional day after each year, up to a maximum of 30 days bank holidays Continuing professional development days (CPD) Private Health Insurance Pension scheme with a 5% employer contribution Employee Assistance Programme (EAP) Use of an on-site cinema for private screenings Annual cinema membership Cycle to work & Tech schemes Role Details Salary: circa £63k per annum Hours of Work: 9:00am – 5:30pm, Monday – Friday, occasional weekend working may be required depending on company needs. Hybrid working will be considered. Based: 52a Walham Grove, London SW6 1QR Application deadline: Monday, 25 August, 12pm We reserve the right to close this vacancy early if we receive a sufficient number of applications for the role. Therefore, if you are interested, please submit your application as early as possible. Interview process: Phone screening - This is a 15-minute phone call to discuss your application. Zoom or In-person Conversation - This is a 45 to 60-minute competency and values-based conversation Final Interview at LFA - This is a 60-minute interview with the Joint Principals, who will co-manage this role Start date: As soon as possible Please note we are unable to offer visa sponsorship for this role. All candidates must be able to provide proof of Right to Work in the UK. We value diversity and welcome applications from individuals who are members of underrepresented groups.