Position Description
Sales Associate
Location: Norfolk Premium, Norfolk, VA
Job Details
Job Title: Sales Associate
Immediate Manager: Store Manager
Direct Reports: 0
Job Classification: Non-Exempt
Budget Responsibility: N/A
Purpose
As a Sales Associate, you will maintain outstanding customer service per company standards, achieve individual sales goals, drive team collaboration, uphold True Religion merchandising standards, and safeguard company assets.
Responsibilities
1. Greet and acknowledge every customer, maintaining solid product knowledge and all aspects of customer service.
2. Maintain awareness of all promotions and advertisements.
3. Assist in floor moves, merchandising, display maintenance, and housekeeping.
4. Assist in processing and replenishing merchandise and monitoring floor stock.
5. Assist in completing price changes within the department.
6. Operate a computerized point of sale cash register and inventory management system, including accurate sales entry, receiving payments, processing credit card transactions, making correct change, processing refunds, exchanges, voids, and issuing gift certificates and credit slips.
7. Reconcile daily sales and prepare deposits and end-of-day reports for management.
8. Utilize knowledge of all retail merchandise, including pricing, special considerations, and stock locations.
9. Perform merchandise receipt processing, including POS entry, inspection, tagging, stocking, and display; report damages or wrong shipments to management.
10. Maintain store appearance, keeping merchandise organized and attractively displayed. Dust, clean shelves, fold T-shirts, and arrange merchandise for optimal visual presentation.
Candidate Profile
* Retail savvy: understanding luxury retail environment and customer expectations.
* Goal-oriented: working towards daily, monthly, and yearly sales targets.
* Upbeat: maintaining a positive attitude with peers and customers.
* Brand knowledgeable: familiar with our brand, fits, and styles.
* Fashionable: current with trends and able to make styling recommendations.
* Fearless, Focused, Open, and Fast!
Minimum Requirements
* High School Diploma
* Must be over 18 years of age
* Minimum of 6 months retail sales experience
* Ability to read, count, and write accurately
* Ability to operate necessary equipment, including standing, stooping, lifting 11 kg, and climbing ladders
Company Order Number: 11032
Number of Openings: 2
We provide reasonable accommodations during the recruitment process. Please inform us if you require assistance.
We may request personal information to evaluate your candidacy, including identification, education, financial, and employment history. For privacy details, visit our policy links.
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