Role: ITManager
Location: Halesowen(FullyIn-Office)
Salary: £40,000-£50,000
NetworkITsupportsestablishedandgrowingorganisationwhoareseekingahands‑on,technicallystrongITManagertooverseeandcontinuallyimproveitstechnologyestate.ThisroleisidealforanITprofessionalwhothrivesinapractical,solutions‑focusedenvironmentwithresponsibilityforsystemsstability,integrations,security,anddigitalplatforms.
Youwillensurethebusinessissupportedwithreliable,modern,andsecureITsystemsthatenableteamstooperateeffectivelyandmakeinformeddecisions.ThispositionoffersanopportunitytoshapetheITdirectionoftheorganisationwhileremainingcloselyinvolvedinday‑to‑dayoperations.
Thisrolewillrequireyoutobeon‑site,MondaytoFriday.
Pleaseensureyouarehappytocommittorthisarrangementbeforeapplying.
KeyResponsibilities
Inthisrole,youwillensurethesmoothrunning,development,andongoingimprovementofallbusiness‑criticalITsystems.Youwillprovidehands‑ontechnicalsupport,manageintegrationsandinfrastructure,andcollaboratewithinternalteamsandexternalpartnerstomaintainasecureandefficienttechnologyenvironment.
- Resolveuserissuesanddelivertechnologytraining.
- ManageITprocurement,assetlifecycle,andmaintenance.
- Overseesystemdevelopment,GDPRcompliance,andintegrationperformance.
- OwntheB2Bplatformandcoordinateenhancementswith3rd‑partydevelopers.
- ManageITserviceprovidersandpartners,ensuringSLAsaremet.
- SupportERPusersandassistthee‑commerceteamwithShopifyintegrations.
- LeadITprojectsandmaintainAccessControlsystems(PaxtonNet2).
- OverseeITinfrastructure,networking,andwebserveradministration.
- ManageMDMformobilephonesandwarehousescanners.
EssentialExperience&Knowledge
We’relookingforatechnicallyconfidentITprofessionalwithastrongblendofhands‑oncapabilityandpracticalproblem‑solving.You’llthriveifyouenjoyworkingacrossavariedtechstackandtakingownershipofhowsystemssupportafast‑movingbusiness.Keyexperienceincludes:
- SolidcommandofOffice365administrationandusermanagement.
- MicrosoftBusinessCentral,MSDynamics,orNvision.
- Stronggroundinginnetworkingfundamentals,includingswitchingandrouting.
- Experiencemaintainingandoptimisingwebservers.
- ConfidentworkingwithMySQL/SQLforqueries,reporting,andtroubleshooting.
- AbilitytoscriptandautomateusingPython.
- UnderstandingandworkingwithRESTfulAPIsforintegrationsanddataflows.
- Practicalknowledgeofwholesale/distributionprocessesandhowsystemsunderpinoperations.
- Excellentproblem‑solving,communication,andprojectdeliveryskills.
- Aproactive,improvement‑focusedmindsetwithadesiretomoderniseandstreamlinesystems.
Whilenotessential,experienceinanyofthefollowingishighlydesirableandwouldhelpyouhitthegroundrunning:
- PowerBIforanalyticsanddashboards.
- JetReportsforfinancialandoperationalreporting.
- WorkingknowledgeoftheLinuxCLI.
- FamiliaritywithWordPressforcontentmanagement.
- Front‑endskillssuchasHTML/CSS.
- ExperiencewithMagento2orothere‑commerceplatforms.
- UnderstandingofShopifyandmulti‑storeenvironments.
