Role: Service Coordinator Based: Stonehouse, Gloucester, GL10 Duration: 12 months Rate: £15.96p/h 33 holidays (258BH) NES Fircroft are recruiting for a Service Coordinator on behalf of our client, a global, industry leading power and technology company. Booking in of instruments returned for repair or calibration. Customer focused; managing & developing communication with customers (enquiries, quotations, order acknowledgements etc.). Assist in the management of stock control. Processing orders and raising invoices, issuing quotes for repair/service work, products, spare parts etc. The role includes manual handling comfortable opening a variety of packaging, sometimes requiring the use of hand tools e.g. crowbar for opening wooden crates which have been nailed shut etc.; Dealing with picking up and moving goods in accordance with H&S guidelines) Use of pallet trucks to move goods around the factory. Responsible for Health & Safety activities and obligations within the responsible team. Manage the environmental risks associated with the team. Skills and Experience of the Service Coordinator Experience in the use of Microsoft Office packages. Customer Focused and demonstrate attention to detail. Experience in SAP advantageous (although training would be given) or similar use of ERP system.