About the role
Retail store colleague at Tesco Trowbridge Hilperton. You will help serve shoppers, maintain store standards, support colleagues, and contribute to customer service excellence.
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
We offer a minimum guaranteed 16 hours per week, with the option for 12 hours if you prefer flexibility.
Availability window: Sun 12:00–17:00, Sat 13:00–18:00.
Responsibilities
* Know your customers and serve them with passion and pride; give great natural service.
* Be passionate and knowledgeable about the products and services within my store.
* Work across the store in service, picking and replenishment areas where required.
* Apply training to work safely, effectively and serve customers brilliantly.
* Make decisions that are right for customers, delivering routines that meet their needs at the right time.
* Take part in seasonal, community and charity events, creating a great inclusive atmosphere.
* Be knowledgeable about your store’s performance, understand your role in driving service and sales, reducing waste and shrink and delivering profit.
* Handle products with care to maintain quality and ensure they reach customers in the best condition.
* Live Tesco values, make everyone feel welcome and follow policies.
* Accept deliveries into the store when required.
You will need
* A passion for delivering great service, greeting customers with a smile, and serving them with pride.
* The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
* Initiative to make decisions that are right for our customers.
* Good teamwork and open communication with colleagues.
* Build relationships to create team spirit, celebrate success.
* Be on time, well presented and ready to be a brand ambassador.
Benefits
* Holiday: starting at 20 days plus a personal day rising to 22 days after 12 months (plus bank holidays).
* Flexible working from day one.
* 10% off and 15% at pay day weekends – save up to £2,000 a year with the Colleague Clubcard, including an additional card to share with family outside your home.
* Free wellbeing services.
* Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5 %.
* Benefits to suit you – discounts, shares, cycle‑to‑work schemes.
* Uniform provided and policies to support you for all life moments.
* Access to colleague networks providing a space for colleagues from a range of backgrounds.
About Us
Our vision at Tesco is to become every customer’s favourite way to shop, at home or on the move. Our core purpose is “Serving our customers, communities and planet a little better every day.” Serving means more than a transactional relationship; it means acting as a responsible and sustainable business for all stakeholders, communities and the planet.
Diversity, Equity and Inclusion
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Eligibility
Please note that Tesco will only recruit individuals who have passed the school leavers age. We can only accept candidates over 18 if the role requires working before 6:15 am, after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
Job Details
* Seniority Level: Not Applicable
* Employment type: Temporary
* Industry: Retail
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