1. JOB TITLE: Assistant Project Manager (Major Works)
2. LOCATION: Office based in Ringwood, BH24 3FA
3. HOURS: Monday to Friday, 37 hours per week
About the role
We are seeking an organised and proactive Assistant Project Manager (Major Works) to support the delivery of CEM’s major works programme across our UK retirement living portfolio. Reporting to the Project Manager (Major Works), you will manage a defined portfolio of property-related projects from initiation through to completion, ensuring each project is delivered compliantly, particularly with statutory Section 20 consultation requirements.
You will coordinate the technical, financial and communication aspects of each project—maintaining robust documentation, accurate forecasting, clear stakeholder engagement and effective risk management. This role contributes directly to CEM’s Section 20 income targets and plays a key part in achieving our standards of safety, quality and customer service.
The main responsibilities of the Assistant Project Manager include:
4. Managing the end-to-end delivery of major works projects, ensuring all Section 20 stages are completed correctly and within statutory timeframes.
5. Drafting, coordinating and serving statutory notices, maintaining complete audit trails, and logging and responding to leaseholder observations.
6. Driving progress against key milestones and resolving issues proactively and without unnecessary escalation.
7. Working closely with Surveyors, contractors and consultants to ensure accurate technical scopes and specifications.
8. Acting as the central point of contact for internal teams, contractors, landlords and leaseholders, maintaining clear and professional communication at all stages.
9. Supporting the development of CEM’s contractor and consultant supply chain through performance feedback and due diligence.
10. Maintaining live project risk registers and identifying mitigation strategies early.
11. Producing written project updates, risk summaries and reporting for senior leadership and the Board where required.
12. Supporting improvements to project management processes, documentation and workflows.
About you
You will bring a structured, organised and methodical approach to managing multiple projects at once, with a sharp eye for detail and confidence working autonomously and as part of a team.
Essential attributes
13. Strong organisational skills, with the ability to manage multiple projects and deadlines.
14. Excellent written and verbal communication skills, with the ability to explain complex information clearly.
15. Ability to identify issues early and propose practical, solution-focused responses.
16. High attention to detail and accuracy in documentation and data.
17. Confident user of Microsoft Office (Outlook, Word, Excel).
18. Self-motivated, professional and able to work collaboratively with colleagues, contractors and leaseholders.
Desirable experience
19. Understanding of Section 20 legislation within a leasehold environment.
20. Experience in property, construction, housing, facilities management or related sectors.
21. Experience coordinating projects, workstreams or operational activity in a structured organisation.
This role is ideal for someone currently working in project coordination or property management, particularly within the leasehold sector.
Your rewards
22. Competitive salary
23. Annual holiday entitlement - 24 days, plus Bank Holidays
24. Day off on your birthday
25. Group Personal Pension Plan
26. Health Screening
27. Life Assurance
28. Colleague Introduction reward scheme
29. Eye Care Reimbursement
30. £200 John Lewis vouchers for expectant parents
31. Land Introduction Bonus
32. Colleague wellbeing programmes and company ambassadors
33. Charity fund matching through Churchill Foundation
34. Based in Ringwood, with free parking and a bright contemporary office space
About us
Churchill Estates Management (CEM) is a progressive retirement property management business, and a wholly owned subsidiary of Churchill Living.
CEM has grown year on year since launching in 2006 and now manage more than 220 retirement developments, 9,000 apartments, supporting over 11,000 retired people nationally.
Our service is about so much more than simply buildings and facilities management, we provide an enhanced lifestyle for our homeowners in their retirement. You will find all Colleagues of CEM extremely passionate about this, and we go above and beyond to ensure our Customers enjoy their retirement, and their loved ones have peace of mind.
We are an ambitious and innovative company who have a clear growth strategy for the years ahead. Our Vision is to be the best property management company in the UK.
We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our Privacy Policy.