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Customer Experience Coordinator (part time), Southampton
Client:
The Vet
Location:
Southampton, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
ac8997b8975d
Job Views:
8
Posted:
12.08.2025
Expiry Date:
26.09.2025
Job Description:
We’re on the lookout for a part-time Customer Experience Coordinator to join us at Southampton! This is a fantastic opportunity to join our friendly, well-established team, dedicated to consistently wowing our customers by delivering exceptional customer service.
What we’re looking for
We're seeking a customer service superstar who can help create a positive, welcoming, friendly, and efficient environment for customers and their pets. Our Customer Experience Coordinators are often our customers’ first point of contact; the first faces they see when they walk into reception, and the voice they hear when they call us. This role offers an excellent opportunity to deliver a memorable, long-lasting impression! You will also have access to CPD for veterinary reception teams, provided through the BVRA (British Veterinary Receptionist Association).
Hours of Work
This role involves 2 shifts of 4 hours during the week, either mornings from 8 am to 12 pm or evenings from 3:30 pm to 7:30 pm. Flexibility in days is preferred but not mandatory. Additionally, there will be 1 weekend shift on both days, averaging 11.5 hours per week.
A little more about us at Southampton
We offer extensive facilities and equipment, including: 2 operating theatres, a dental suite, digital x-ray suite, handheld dental x-ray machine, new ultrasound equipment, separate wards for dogs, cats, and small animals, walk-in kennels, a dedicated lab, an isolation unit, multiparameter monitors, and orthopaedic equipment.
To attract and retain the best talent, we offer a comprehensive range of benefits, including:
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