Our client is seeking a proactive and organised Service Controller to join their team based near Farnham. This is an excellent opportunity for someone with strong administrative and coordination skills who thrives in a fast-paced service environment. You will play a key role in supporting engineers, managing customer enquiries, and ensuring smooth day-to-day service operations. What’s on Offer? Job type: Full time, permanent Location:Farnham Salary: £30,000 – £32,000 p/a Key Responsibilities: Coordinate and schedule service visits, maintenance works, and reactive call-outs Act as the main point of contact for customers, providing updates and resolving queries Liaise with engineers, suppliers, and internal teams to ensure efficient service delivery Monitor job progress, prioritising urgent and high-impact requests Maintain accurate service records, job logs, and system updates Prepare reports and ensure data accuracy across service platforms Support the wider service team with administration and operational tasks Maintain high levels of customer satisfaction through clear communication and follow-up Skills, Experience, and Training Requirements: Previous experience in a Service Controller, Service Coordinator, scheduling, or administrative role Strong organisational skills with the ability to manage multiple priorities Confident using Microsoft Office and service management systems Excellent written and verbal communication skills Ability to work under pressure and meet deadlines Our Ideal Candidate: Highly organised with strong attention to detail Customer-focused and professional A proactive problem-solver who can work independently and collaboratively Reliable, adaptable, and keen to develop How to Apply: If you have the experience and enthusiasm for this type of role, we would really like to hear from you. Apply directly through this advert with your CV. If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! Click here for further details on our recommendation scheme. This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website www.sammons.co.uk for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.