Job summary
Health Now a CQC registered care provider in the regulated area of Treatment of Disease, Disorder and Injury providing Home care services nationally. We specialise in Nurse Led care packages for the most complex and vulnerable people in society. We also have a sister company which offers recruitment solutions to NHS trusts and private providers across the country, including Scotland.
Main duties
We are looking for a dedicated, commercially minded, and experienced CQC Registered Manager to lead the team with support of the Company Director and experienced nominated individual. This is a multi-faceted cross business role as the post holder will also be the head of Clinical Services looking after the Care Inspectorate Scotland.
About us
We have recently opened a new office in Grimsby to support a new contract we have been awarded providing enhanced support for service users in their own home. We have a team that consists of clinical and non-clinical staff and we are currently expanding and looking to add to our team further.
Details
Date posted: 03 September 2025
Pay scheme: Other
Salary: £45,000 to £50,000 a year Depending on experience, plus on call
Contract: Permanent
Working pattern: Full-time, Flexible working
Reference number: M0041-25-0002
Job locations: Telegraph House, Grimsby, North East Lincolnshire, DN31 3EH
Job description
Responsibilities
* Registered Manager - The registered Manager has the legal responsibility for the service and can of course be held accountable
* The Registered Manager is in day-to-day charge of one or more regulated activities
* Where the registered manager is also a clinical lead they also provide clinical leadership and guidance to the business
* The manager has joint legal responsibility with the provider for ensuring compliance with the regulations
* To be responsible for the level of care your organisation and employees provide a high-level of care
* Overseeing and having full oversight of the running of a care service, including governance and sales process
* Managing staff so they can perform their roles safely and to the best of their ability
* Although the registered manager may not directly line manage all staff, they should oversee every function and ensure alignment with CQC expectations
* Making strategic decisions about the future and growth of the care service
* Leading on specific projects or clinical areas, for example setting up a new care service or division unless another registered manager is sought
* Allocate resources and monitor performance to ensure high quality service delivery
* In partnership with the Business Development Manager, achieve the occupancy forecast for the service
* Responsible for ensuring all statutory notifications are made to the CQC
* Undertaking mandatory and company clinical audits
* Understand and implement the company Health & Safety Policy, and Emergency & Fire procedures
* Carry out duties as "Responsible Officer" for the Service in accordance with regulatory guidelines, the Health and Safety at Work Act (1974) and Fire Regulations
* Resolve issues around faulty appliances, damaged furniture, equipment or hazards and ensure corrective action
* Implement practices that support compliance with infection prevention and control and food hygiene/environmental health regulations
* Maintain full and accurate records and reporting systems
* Work with Head of Governance to implement quality management and improvement systems
* Ensure all staff adhere to Policies and Procedures
* Manage complaints, compliments and incidents, undertaking investigations and using findings for continuous improvement
* Be prepared to work flexibly to ensure the safe delivery of the service
* Provide high quality service provision
* Develop and implement actions to achieve agreed targets within identified timescales
* Operate systems for collecting key performance data for the Service
* Apply excellent communication skills with Clients, families, staff and health and social care professionals
* Keep all information about Clients and their families secure and confidential
* Develop and embed clinical support practices at the forefront of best practice
* Identify and manage service challenges and develop action plans within agreed timescales
Qualifications
Essential
* Clinical background and experience, ideally RMN or RNLD / associated health professional with a mental health background
* A minimum level 5 Health and Social Care management/leadership qualification - e.g. QCF Level 5
* Experience in residential/supported living with supervisory responsibilities, supporting adults with learning disabilities
* Strong commercial and business acumen with proven experience
* Knowledge of current legislation including Health and Social Care Act (2008) and experience in reviewing and monitoring service delivery
* Knowledge of Safeguarding, MHA, DOLs, MCA and regulatory frameworks
* Holding a clean and valid UK Driving License is a requirement
Desirable
* Understanding and experience with CQC inspection framework and regulations
* Experience working with children and young people with challenging behaviours including mental health
* A minimum of 2 of the last 5 years in adults care sector in a similar role
* Registration as Registered Person under the Health and Social Care Act (2008)
* Other relevant professional memberships or qualifications
Compliance
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A DBS submission will be required to check for any previous convictions.
UK Registration: Applicants must have current UK professional registration. For further information see NHS Careers website (opens in a new window).
Employer details
Health Now
Telegraph House
Grimsby
North East Lincolnshire
DN31 3EH
Employer's website
https://www.healthnow.co.uk
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