Ready for a Challenge?
Then Just Eat Takeaway.com might be the perfect place for you! We’re a leading global online food delivery platform, dedicated to empowering everyday convenience.
Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery, and convenience partners across the globe.
The Opportunity
Just Eat Takeaway is on the lookout for a Content & AI Designer to join our dynamic UX Writing Team. In this role, you’ll help shape the voice of our products across customer, courier, and partner journeys, leveraging your solid UX writing experience and confidence in using and developing AI-powered tools.
You’ll collaborate across all areas of our business, from onboarding partners to post-order customer care, working with a diverse range of stakeholders including designers, product managers, software developers, and AI engineers.
If you’re excited about getting your words in front of millions of customers, restaurant and retail partners, and the dedicated couriers who make it all possible, this job is for you!
Your Key Ingredients for Success
* Craft the best possible user experience for our products.
* Embrace our tone of voice and act as its ambassador.
* Grow with and harness evolving AI tools and resources.
* Build a network of contacts and advocate for excellent UX writing.
* Contribute to the team’s culture and help shape its future.
What Will You Bring to the Table?
* Strong experience in UX writing, product content, content design, or a related field.
* Experience with AI-powered experiences or conversational interfaces, and a desire to grow in this area.
* A curiosity about how LLMs and generative AI can enhance user experiences, while understanding the importance of human oversight.
* Excitement about using the latest technology to improve services for our customers, partners, and couriers.
* A passion for engaging with people through the written word.
* Ability to manage multiple projects and deadlines with ease.
* Comfortable writing to both character and word counts.
At JET, This is on the Menu:
Our teams forge connections internally and collaborate with some of the best-known brands on the planet, giving us a truly international impact in a dynamic environment.
Fun, fast-paced, and supportive, the JET culture is all about movement, growth, and celebrating every aspect of our JETers. Thanks to them, we stay one step ahead of the competition.
Inclusion, Diversity & Belonging:
No matter who you are, what you look like, who you love, or where you come from, you can find your place at Just Eat Takeaway.com. We’re committed to fostering an inclusive culture that encourages diversity of people and thinking, ensuring all employees feel they truly belong and can bring their most colorful selves to work every day.
What Else is Cooking?
Want to know more about our JETers, culture, or company? Explore our career site where you can find stories, blogs, podcasts, and more JET morsels.
Are you ready to take your seat? Apply now!