Job Title: Client Services Manager
Location: Luton
Package: Paying from £50,000 - £66,000, hybrid working, and more
Working Hours: Monday-Friday, full time, 9am-5pm
A new opportunity has arisen within a rapidly growing Accountancy Practice in Luton, for a Client Service Manager. This role involves managing a portfolio of clients across accounts, tax, and audit. It is an integral role within the firm, and offers exposure to a broad client base, and clear opportunities to progress
This medium sized practice have a great reputation across the local area, and offer ambitious accountants with excellent opportunities. Paying up to £66k, with hybrid working, and a wide range of progression and development, this is a role you don't want to miss
Client Services Manager Job Responsibilities
Manage a diverse portfolio of audit and accounts clients, acting as the main point of contact and overseeing client relationships, onboarding, resourcing, WIP, billing, and service delivery.
Plan, manage, and review statutory accounts and audit assignments under UK GAAP (FRS 102/105) and, where applicable, IFRS, ensuring compliance with accounting, auditing, and ethical standards.
Resolve technical accounting, audit, and tax matters, escalating complex issues where appropriate, and maintain up-to-date knowledge of regulatory and legislative changes.
Ensure assignments are completed efficiently, within budget, and to a high technical standard, with files prepared and delivered to Directors in a timely manner for review.
Oversee corporation tax, personal tax, P11D, and other tax compliance matters, while identifying tax planning opportunities and providing proactive client advice.
Maintain accurate and up-to-date Companies House records, ensuring all statutory filings and changes are completed in line with client and legal requirements.
Lead, supervise, and mentor team members, including recruitment, appraisals, training, workflow planning, and reviewing work prepared by junior staff.
Support business development, contribute to quality improvement initiatives, participate in management meetings, and assist with ad hoc client and director projects.Client Services Manager Job Requirements
ACA or ACCA qualified (or equivalent)
A minimum of 2 years post qualification experience for a manager.
Significant experience within a UK accountancy practice, including audit
Strong technical knowledge of UK GAAP and UK auditing standards
Experience managing and reviewing relevant assignments
Proven ability to manage multiple clients and deadlines
Strong communication and interpersonal skillsClient Services Manager Salary & Benefits
Paying from £50,000-£66,000, dependant on experience
Hybrid and flexible working options
Annual leave starting at 25 days (plus statutory bank holidays)
Holiday purchase scheme
We offer paid overtime - rare in our sector we know!
A group income protection insurance scheme
Life assurance at four times basic annual salary
Auto enrolment pension scheme
Employee Assistance Programme for challenging situations whether they be personal or work related
Full study support for professional qualifications where relevant
Professional subscriptions fees paid
Onsite parkingBennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.
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