Accident Parts Executive – JCT600 TPS (Trades Parts Specialist) - Sheffield South
Salary: Competitive
Location: Sheffield, South Yorkshire
We supply genuine parts for Volkswagen Group brands, ensuring that customers receive high-quality, reliable components for their vehicles. The role of Parts Sales Executive is integral to our commitment to providing excellent customer service and parts expertise. The Parts Sales Executive will be responsible for selling genuine parts for the Volkswagen Group at the JCT600 TPS (Trades Parts Specialist) in Chesterfield / Barnsley. The role requires a proactive approach to customer service, excellent product knowledge, and the ability to generate new sales opportunities while maintaining existing customer relationships. The Parts Sales Executive will play a vital role in ensuring the continued success of our parts sales operation.
Your Day To Day Will Include
* Provide advice and recommendations to trade and retail customers on genuine Volkswagen Group parts
* Respond promptly to customer inquiries over the phone, and via email
* Build and maintain strong relationships with existing customers to maximise repeat sales opportunities
* Identify new business opportunities and actively pursue sales leads
* Ensure a high level of customer satisfaction by providing accurate, timely, and professional service
Essential
* Proven experience in sales or retail
* Excellent communication and interpersonal skills, with a customer-focused approach
* Strong organisational skills and the ability to manage multiple customer orders simultaneously
* Ability to work independently as well as part of a team
* Proficient in using computer systems
* A full, clean UK driving licence is preferable
Desirable
* Knowledge of Volkswagen Group parts and vehicles
* Experience working within a dealership or parts supply environment
What We Offer
* Competitive Salary plus bonus
* Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
* Family support: Enhanced paid maternity and paternity leave
* Wellbeing & protection: Life assurance, pension, enhanced sickness cover
* Training & development: From foundation to advanced levels through brand partner training and best-in‑class leadership development.
* Colleague car purchase scheme & servicing discounts
* Cycle‑to‑work and discounted gym schemes
* Referral scheme up to £1,000
JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As part of our commitment to being an inclusive business, we’re proud to be a Disability Confident employer. We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that’s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.
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