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Hourly Range
31.05
Overview The Senior Administrative Assistant (Credentialing & Licensing Coordinator) is responsible for all credentialing and licensing matters relating to faculty affairs in the Department of Psychiatry, in the Yale School of Medicine. Reporting directly to the Associate Director Clinical Operations, the Senior Administrative Assistant(Credentialing & Licensing Coordinator) will be responsible for functions related to departmental faculty affairs including, but not limited to: credentialing and re-credentialing of incoming and current faculty; coordinate appropriate access requests for clinical faculty; preparing application packets for inpatient and outpatient privilege requests; and preparing application packets for billing/insurance credentialing. This position is a complex and high-volume role requiring the incumbent to work effectively with the Department faculty, Chair, Vice Chairs, members of the YSM Faculty Affairs Office, hospital credentialing departments (Yale-New Haven Hospital, Greenwich Hospital, Waterbury Hospital, Lawrence & Memorial Hospital, and other affiliated hospital and clinical sites), and various other high-level university officials. The Senior Administrative Assistant (Credentialing Coordinator) will also need to work well with staff members in the Department of Psychiatry Business Office, and Chair’s Office to facilitate and complete all necessary documentation related to credentialing and licensing in a timely manner to ensure deadlines imposed by the department, Yale-New Haven Hospital System credentialing departments, and/or the YSM Faculty Affairs Office are consistently met. The Senior Administrative Assistant (Credentialing Coordinator) will consistently handle highly sensitive matters and confidential information, so a high level of discretion is required. This position will also coordinate the on-boarding and off-boarding of clinical faculty, including access, setup and ordering of equipment, ensure University, Yale Medicine and YNHH compliances are met, and other on-boarding tasks as necessary. Required Skills and Abilities 1. Demonstrated ability in an administrative assistant support role and able to effectively liaison with others across organizational lines to ensure program, projects and assignments are fully completed in a timely manner. Demonstrated ability to take initiative, ability to network across departments with peers and independently seek out answers/solutions when necessary. 2. Demonstrated outstanding interpersonal and organizational skills. This position must be able to independently reach out to faculty and staff, schedule Zoom or meetings to directly communicate and also respond to inquiries timely and provide continuous follow up when required. 3. Proven high level of accuracy and attention to detail, ability to manage multiple projects and effectively meet deadlines. Excellent record of attendance and punctuality. Proven ability to take initiative and follow-through, work both independently and in a team. 4. Superior verbal and written communication and excellent customer service skills with the proven ability to interact with all levels of faculty and staff. Candidates are strongly encouraged to provide a cover letter. 5. Proven intermediate to advanced computer skills with proficiency in Outlook, Word, Excel, and PowerPoint. Preferred Education, Experience and Skills Previous experience with privileging and credentialing is preferred but not required.
Principal Responsibilities
Oversees and coordinates administrative, program, and office activities. Establishes, selects, implements, and coordinates office procedures and systems. Serves as principal source of information to students, staff, and faculty on policies, procedures, programs, and office activities. 2. Oversees, instructs, and coordinates activities of support staff. Oversees the preparation of materials for grants, contracts and budgets. Monitors expenditures and reconciles financial statements. 3. Provides editorial support for a journal/publication. Proofreads and edits material for grammatical and factual accuracy. Tracks copy through various editing and production stages. Communicates with authors, printers, and others concerned with published work. 4. Determines administrative, facility, and equipment needs for symposia, lectures, seminars, and conferences. Assembles and arranges for necessary items. Determines sources of data. Compiles, synthesizes and manipulates data. Summarizes findings and writes reports or portions of reports. 5. Greets visitors. Answers and screens telephone calls. Assesses nature of business. Responds to requests for information and provides assistance. Screens and responds to mail. 6. Formats, keyboard, proofread, and edits correspondence, reports, manuscripts, grants, and other material. Assembles attachments and corresponding material. Reviews outgoing material for completeness, dates, and signatures. Composes substantive correspondence and written material. 7. Coordinates travel arrangements. Schedules and coordinates meetings and appointments. Orders and maintains inventory of supplies. Takes minutes or dictation. Performs additional functions incidental to office activities. Required Education and Experience Six years of related work experience, four of them in the same job family at the next lower level, and high school level education; or four years of related work experience and an Associate's degree; or little or no work experience and a Bachelor's degree in a related field; or an equivalent combination of experience and education.
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
Health Requirements
Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.
Posting Disclaimer
The hiring rate of a role is determined in accordance with the provisions outlined in the respective collective bargaining agreement.
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department.
The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
Note
Yale University is a tobacco-free campus.
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