A bit about the Library Services Team
The Library Services team provides high-quality learning spaces and excellent frontline support to students, aiming to create a sense of belonging at the University. Library Services are responsible for the delivery of services including access management, lending, and returning of books and laptops, enquiry services, and for the management and development of libraries and learning spaces across the campus.
We make every contact count: finding the right answers, connecting students to different services, and looking for the best solutions to problems. And we encourage talking! Our team builds rapport with our service users, cultivating an inclusive Library community where students can be themselves and feel supported. The Library is a central resource on campus and we aim to ensure that all students have a positive, vibrant, and engaging experience whenever they use our service.
So, what will the role involve?
The University of Salford is seeking an exceptional candidate with the skills and personal attributes to deliver excellent customer services as part of the Library Services Team within the Library. As an Information Support Assistant, your responsibilities will include
1. Responding to enquiries including making space bookings, access to print and electronic resources, and the loan and return of library laptops, including direc...