Serenity Ilford, a womens only gym, is looking for a passionate and experienced Spa Therapist to work in our newly refurbished Leisure Facility.
Key Tasks:
* Carry out all beauty treatments to a high standard.
* Up sell all treatments and retail products.
* To carry out reception duties as required.
* To receive telephone calls bookings and payment for use of the Spa’s facilities.
* To control the flow of customers through the spa.
* To deal with customers in a polite and efficient manner, face to face and on the telephone.
* To maintain the highest standards of food hygiene and cleanliness at all times.
* To guide, care for and assist customers in their choice and use of the Spa facilities.
* To work as part of a team to achieve the income and usage targets of the Spa facility.
* To innovate ideas and initiate action to increase the usage of the Spa facilities.
* To take the appropriate level of responsibility for health and safety.
* To develop a friendly but efficient working relationship with clients.
Essential requirements:
* LV3 beauty
* Previous Spa and Treatment experience
* Previous experience of working within the leisure industry is preferred
* Required to work outside normal hours, including evenings, weekends, public holidays with flexibility of location
* Responsible for maintaining all relevant qualifications and attending training sessions as part of normal working arrangements
This role is open to female applicants only in accordance with Schedule 9, Part 1 of the Equality Act 2010, as it is a genuine occupational requirement for working in a female-only gym environment.
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