Overview
Bank Support Coordinator – Basingstoke
Casual / Flexible Work, hours to suit you. Pay £13.21 per hour; we pay £50 per sleep in shift and offer great benefits. A place where you belong – Home Group is one of the UK’s largest housing providers and operates a flexible bank to support customers across Hampshire.
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review.
Responsibilities
* Support our vulnerable customers across a variety of services in Hampshire, including accommodation-based services and community/home-based settings.
* Facilitate groups and support customers in different services and with different teams.
* Work with customers to support plans, record information concisely and effectively, and use information to inform actions.
* Flexibly pick up shifts across Hampshire region, including Basingstoke and Farnborough services, as needed.
* Use technology to create and update support plans, complete mandatory learning, and keep in touch with colleagues.
* Be available to work at short notice and adapt to various environments and customer needs.
Our Team and Environment
You’ll join our wider services in the Hampshire region and can pick up shifts in any of these services when needed. Current hours are available in Buller Court Mental Health service in Farnborough and in Basingstoke Social Inclusion service. Our team supports customers with mental health, homelessness prevention, and substance misuse, and we are passionate about what we do.
Qualifications and Skills
* Flexibility to work at short notice – you’ll often choose your next shift.
* You’re a people person, confident working in different services with different teams and colleagues.
* Experience in supporting vulnerable people with a positive, can-do attitude and a willingness to learn and make a difference.
* Experience with support plans and recording information concisely and effectively.
* Ability to use technology for creating/updating support plans, mandatory learning, and communicating with colleagues.
* Enhanced DBS check (the cost is paid for by Home Group).
Benefits and What’s in It for You
* We’re a living wage employer with a fair hourly rate and holiday pay.
* Weekly pay; you’ll be paid 1 week in arrears from when you worked.
* Access to a shopping discount scheme with 800+ high-street discounts.
* Access to an excellent learning portal to develop your skills.
* Opportunity to apply for Home Group job opportunities, including internal postings.
* Recognition as the 10th Best Place in the UK for Wellbeing; supportive tools and networks.
How to Apply
Click APPLY NOW to see our Support Coordinator job description, learn more about us, and apply. Jobs can close early, so apply promptly. If you need reasonable adjustments during the recruitment process, contact recruitment@homegroup.org.uk.
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