Property Support Administrator
6 Month Fixed Term Contract
Part-Time - 18.75 hours per week
Salary is up to £25,000 per annum, pro-rata
About the role
In this key role you will provide efficient and effective administration support to the Regional Asset Investment Programme Manager and the regional asset investment team.
As Property Administrator you will:
* Undertake data entry, raise orders and update project details on Anchor asset management system
* Complete and issue contracts for various projects
* Locate and produce reports as required
* Ensure contractors are accredited and handle any invoice queries and payments
* Provide general administrative support including typing, taking minutes, organising meetings, drafting newsletters and photocopying
About you
Ideally you would have some basic knowledge of a repairs, accommodation, housing or retirement housing environment but this is not essential. More important is your flexible and pro-active style and your ability to work as part of a team in a busy, customer focused environment.
To succeed in this role you will need:
* Strong communication skills, both written and verbal
* The ability to prioritise, work in an organised manner and use initiative
* Experience of working in a technical support/customer service environment
* Working knowledge of MS Word, spreadsheets to intermediate level and ideally some experience of working with databases
* Proven administrative experience
* The ability to build relationships with a range of people, remain customer focused and have a positive outlook
Anchor is proud to be an equal opportunity employer. We are proud to have an LGBT+ resident group, and also BAME, LGBT+ and Disabled colleague networks. These work closely with the organisation to celebrate diversity, address concerns, review policy and practice and empower their members. We recruit, train and promote without discrimination on the basis of race, religion, colour, sex or gender identity, sexual orientation, disability, age or other protected status. One of our values is ‘respect’, therefore we do not accept harassment or discrimination from any colleague, resident or third party.
Our housing leasehold and rented schemes are about providing older people with independence and security within a happy community. Residents look to us to provide them with a safe, well-maintained home and take the stress out of everyday life.
As England’s largest not-for-profit provider of care and housing for older people, we’re able to negotiate great deals and benefits for our people. Here are just a few of the things you’ll get when you work with Anchor.
* Exclusive discounts on high-street shopping
* 20% off mobile phone contracts
* Cashback on dental and medical expenses
* Discounted Private Medical rates
Anchor – a great place to work
Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.
We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.
Our values
Every one of us can make a difference to our residents and play a part in shaping homes and services around their needs.
Our Anchor values of being Accountable, Respectful, Courageous and Honest apply to us all, whether you manage colleagues as part of your role or not.
Displaying our values can influence those around us to do the same. We can all be leaders at Anchor and should all be driven by the same customer ethos. Our Anchor Leadership Framework helps align these values with the skills and behaviours we demonstrate.
A rewarding environment
From health and happiness to finance and your career, we’ll give you all the support you need.
Health & happiness
* Gym, fitness and wellbeing discounts
* Mental health support
* Flexible working options
Finance
* Pension plan – contribute between 4% and 8% and we’ll match it or better
* Quick and easy pension transfer service
* Savings and financial advice, loans, free life assurance
* Discounts on shopping, holidays, phones, technology and more
Career
* Ongoing personal and professional development programme
* Leadership Pathways online learning resources
* Career progression and promotion opportunities
To see our full range of benefits, check out our dedicated being well website. Please follow the link or copy and paste https://anchorbeingwell.co.uk/ into your browser
Celebrating diversity, celebrating you
Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.
We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.
We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.
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