Overview
Associate Vice President of Retail Partnerships at Carnival UK (P&O Cruises & Cunard). This role sits within On Board Revenue (OBR) and focuses on delivering strategic direction and annual financial targets for onboard revenue products and services in collaboration with Brand, Product, Guest Experience, Digital, Sales & Marketing, Guest Insight and Finance.
Responsibilities
* Set the strategic direction and commercial plan of our onboard revenue product and service proposition
* Lead the design, development and delivery of the Concessions and Shore Experiences revenue streams, encompassing all sales channels, including development of pre and post-cruise revenue
* Ensure external contract negotiations are competitive and fit for the future needs of the organisation, and that our provisions are compliant with contract terms and service level agreements
Job Requirements
* Strong commercial awareness with an understanding of retail environments and concession management across a multi-site environment
* Evidence of improving business performance through analysis of business and customer data
* Experience of creating and delivering a commercial strategy through both B2C and B2B channels that deliver financial returns and improves guest experience
* Ability to negotiate commercial contacts
This is a fundamentally commercial role with an entrepreneurial mindset—actively looking for new revenue streams, outward thinking, and bringing new-to-cruise ideas to creatively evolve existing partnerships.
About You
* Ability to think strategically, drive results with integrity, and inspire your team; a visionary ready to make a significant impact
* Customer-centric approach
* Influencing skills with the ability to effectively manage stakeholders; strong commercial acumen
* Effective communicator
Why Join Us
Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK05. It is offered as a full-time permanent position with hybrid work options (up to two days from home).
* Annual bonus
* Minimum 25 days leave plus bank holidays and holiday trading scheme
* Contributory Defined Contribution Pension
* Company-paid private medical and dental insurance and health assessment
* In-house Occupational Health support and digital GP
* Employee Discounted Cruising plus Friends and Family offers
* Extensive learning and development opportunities
* Employee-led networks
* Employee Assistance and Wellbeing programmes
* Recognition scheme with prizes and awards
* Life Assurance
* Parental and adoption leave
* Employee Shares Plan
* Electric Car and Cycle to Work schemes
* Onsite restaurant with healthy options
* Discounted retail and leisure via discounts portal
Application Note
Due to high interest, we encourage early applications. This is your chance to contribute to a company setting the standard for holiday experiences. Apply today to be part of our journey to create joy and memories for our customers—and for you. Don’t let this opportunity sail away.
Recruitment Journey
For more information on your recruitment journey, please visit https://bit.ly/CUKCandidateJourney.
No table-based layout or other prohibited formatting is used. This description complies with requested tag set. It remains focused on responsibilities and qualifications for the role.
#J-18808-Ljbffr