I'm looking for a D365 Support Consultant to support and maintain Dynamics 365 Finance & Operations environments for a growing customer base. This role is focused on ensuring the stability, performance, and ongoing support of business critical ERP systems for both newly implemented and live environments.
You'll work closely with functional consultants, developers, and client stakeholders to diagnose and resolve issues, support platform updates, and help ensure Dynamics 365 environments continue to operate effectively.
What you'll be doing:
Diagnosing and resolving issues across Dynamics 365 F&O modules, integrations, workflows, and customisations
Supporting environment management, updates, and release planning
Working with vendor support where required to resolve complex platform issues
Validating and testing hotfixes, patches, and new features
Analysing complex issues and providing clear, actionable solutions
Managing multiple priorities calmly in a fast paced support environment
Collaboration & communication:
Working closely with functional consultants, developers, and project teams to resolve cross functional issues
Communicating clearly with end users and business stakeholders
Identifying relevant functional or system changes and sharing these with the wider teamKey experience and skills I'm looking for:
Experience supporting ERP systems or other business critical applications
Strong analytical, troubleshooting, and problem solving skills
Confidence working directly with end users and technical teams
Clear communication skills with both technical and non technical stakeholders
A proactive mindset and commitment to continuous learning and improvementDesirable experience:
Hands on experience with Dynamics 365 Finance & Operations
Exposure to Azure or portal technologies
A third level qualification in Computer Science or a related discipline
Please contact Kamilla Ryan ( if you are interested)
Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.
Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.
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