Join to apply for the IT Field Delivery Engineer role at SCC.
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Join to apply for the IT Field Delivery Engineer role at SCC.
We are actively building diverse teams and welcome applications from everyone.
Role Details
* Position: IT Field Delivery Engineer
* Location: Bristol-Bath-TAuton area
* Contract Type: Permanent
* Salary: £28,000 plus benefits
* Hours: Monday - Thursday, 11am - 9pm (1-hour lunch)
* Interview Process: 2-stage
Why SCC?
* An inclusive workplace
* Competitive package and benefits
* Hybrid working & core hours
* Career development opportunities
* Join Europe's largest privately-owned IT company
Role Purpose
Provide on-site support for IT hardware and software, ensuring SLA compliance, and delivering efficient IT support services.
Key Responsibilities
* Diagnose, repair, and replace PCs, laptops, printers, retail equipment, and basic servers & network activities as needed.
* Complete customer rebuilds and configurations.
* Assist other engineers and cover site roles when required.
* Meet KPI targets and communicate effectively with teams.
* Use mobile devices to update calls and manage work in real time.
* Participate in IMAC projects and embrace new technologies.
* Maintain company assets and adhere to policies and safety standards.
* Participate in 24/7 coverage via rota and work overtime as needed.
Skills and Experience
* Professional appearance and customer-facing skills.
* Full UK driving license.
* Ability to obtain SC clearance.
* Self-motivated with good organizational skills.
* Relevant technical certifications, including at least CompTIA A+.
* Ability to work at height and manual handling skills.
About Us
SCC is Europe's largest privately-owned IT business, based in Birmingham, specializing in IT transformation and customer experience. We value innovation, diversity, and simplicity in IT solutions.
We are committed to equal opportunities and an inclusive workplace. For interview adjustments, contact our Talent Acquisition team.
Learn more about our Diversity & Inclusion, Sustainability, and Life at SCC initiatives through our links.
Additional Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Information Technology
* Industries: IT Services and IT Consulting
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