Job Description
Aged 21 and above: £12.21 per hour
Aged 20 and below: £10.18 per hour
What makes a job at CTD a career like no other?
CTD Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. Due to recent acquisition CTD now joins the Topps Group which includes Topps Tiles, Parkside, Tile Warehouse, and ProTiler.
We are looking for a dynamic and experienced Branch Assistant to join our team. This role blends product knowledge and expertise, a knowledge of interior design trends, and excellent customer service with administration and processes associated with a vibrant retail environment.
Key Responsibilities:
* Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, face-to-face and over the phone.
* Represent the CTD brand and contribute to the profitability and reputation of your branch by working as part of a team of dedicated professionals to achieve sales targets.
* Deal with customers face-to-face.
* Ensure showrooms are clean and tidy.
* Ensure branch standards are maintained.
* Ensure point of sale displays are up-to-date and accurate.
* Have a welcoming and confident approach when dealing with the public.
* Carry out all cash transactions, refunds, and till processes accurately and in accordance with branch procedures.
* Maintain an awareness of interior design trends and the role that tiles have in renovation schemes.
* Complete customer orders over the phone.
* Offer exceptional customer service, even when under pressure.
* Offer specific advice to customers on products and their use.
Experience and Skills required:
* Previous experience in a retail environment
* Interest in interior design trends.
* Excellent customer service skills.
* Ability to work well under pressure and handle multiple tasks.
* Strong communication and interpersonal skills.
* Attention to detail and accuracy in handling transactions.
If you’re outgoing, friendly, have a positive attitude and don’t mind lifting a few heavy boxes of tiles, then you’re just the person we want to talk to.
With a competitive basic salary, no evening, Christmas Eve or Boxing Day working, plus; training, development, and promotion opportunities for your longer-term career goals, you’ll love working for CTD and we can’t wait to hear from you.
Click apply, today, our application process should only take you a few minutes if you have a CV ready to go and we’ll be in touch ASAP to arrange your chat with the hiring manager!