About the role
To help clients achieve their strategic objectives by providing excellent relationship management, service & support. Building and maintaining professional customer relationships (Brands Direct and through Agencies), identifying value - based solutions to fi t the needs of the business, and to deliver targeted revenue for a portfolio of high value accounts within an assigned segment.
Key accountabilities:
1. To achieve a set revenue target (personal and team) by selling a value - based solution to maximise ROI for
the customer and maintain long term relationships.
2. Managing your individual account s, sales plans and activities to ensure we are demonstrating true value
and customer advocacy whilst working within the customer framework.
3. Actively develop a deep understanding of the customer decision makers’ strategies, priorities and needs
and maximise the opportunity with customers, using unique relational insights to drive growth and deliver
real value partnerships with clients.
4. Have a solid understanding of our propositions to prospect and develop client relationships.
5. Understanding of competitor products and propositions and stay abreast of industry trends.
6. Analyse impact from intelligence on sector & competitor activity and provide feedback to senior management and Product team
For full job description, please see role profile attached.
Skills, qualifications, and experience
7. Significant experience in Sales, Business Development and Account Management with a strong customer
focus and orientation
8. Strong understanding of a wide range of customer groups, with a proven ability to establish their mission,
business model and workflows
9. Detailed relevant market and/or competitor knowledge
10. Strong presentation and interpersonal skills with an ability to deliver and communicate at all levels within
an organisation
11. A specialist knowledge of a range of selling skills, identifying, developing, and articulating a sophisticated
proposition
12. Proven ability to develop and execute a sales execution plan (account plan, territory plan)
13. Significant experience of problem solving, an ability to understand, articulate, structure, and solve client
needs
14. Detailed knowledge of CRM software and admin systems
15. Highly motivated self - starter who can manage their work independently
16. A great verbal and written communicator
17. Ability to work under pressure and get the best out of people.
Package
Salary - £35,000 + sales incentive scheme.
18. Purpose-driven work in a charity-led organisation connecting people to education and opportunity
19. Internal training, mentoring, and access to industry-recognised certifications through our development academies
20. Hybrid working model built on trust and flexibility, with a 35-hour week and flexible contracts
21. 30 days annual leave, 3 concessionary days over Christmas, bank holidays, and the option to purchase additional leave
22. Everyday wellbeing support through Perkbox, offering discounts and wellness tools
23. Onsite facilities including a subsidised gym, café, and free parking at our Cheltenham office
24. Inclusive culture supported by employee networks, wellbeing champions, and Mental Health First Aiders
25. Recognition and reward through our quarterly employee scheme and an ex-gratia bonus for going above and beyond