Cash Application & Account Reconciliation
1. Post daily cash receipts accurately and timely.
2. Reconcile customer accounts to ensure payments are properly applied.
3. Review unapplied cash and work with customers and internal teams to resolve discrepancies.
4. Assist in maintaining accurate AR aging and customer account balances.
Collections & Customer Support
5. Perform routine collection activities on past-due accounts following established procedures.
6. Communicate professionally with customers to resolve payment questions and billing issues.
7. Research customer billing discrepancies and coordinate resolution with internal teams.
Reporting, Close & Audit Support
8. Prepare AR aging reports and customer statements as needed.
9. Assist with month-end, quarter-end, and year-end close activities.
10. Support internal and external audit requests related to accounts receivable.
Process & Team Support
11. Identify opportunities for process improvements and efficiency gains.
12. Assist with documenting AR procedures and best practices.
13. Perform additional AR-related tasks as assigned.
14. Associate’s degree in Accounting, Finance, Business Administration, or a related field required.
15. – years of experience in accounts receivable or a related finance role
16. Basic understanding of AR and collections processes
17. Proficiency with accounting systems (NetSuite, QuickBooks, SAP, Oracle, or similar)
18. Strong attention to detail, organization, and time management skills
19. Effective written and verbal communication skills